Admissions Concierge & Scheduling Specialist

Aviara Healthcare Center; Encinitas (CA); On-site; USD 46,000 - 52,000; Full time

Job summary

Aviara Healthcare Center in Encinitas, CA is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams for efficient admissions.

The role involves welcoming prospective residents, coordinating admissions, verifying insurance, and facilitating documentation. Strong communication and confidentiality are essential in this position.

Qualifications

• Previous admissions, healthcare, or long-term care experience preferred.
• Knowledge of Medicare/Medicaid and insurance verification.
• Excellent communication, interpersonal, and customer service skills.
• Strong organization and attention to detail.
• Proficiency in Microsoft Office and EHR systems.
• Ability to handle confidential information.

Responsibilities

• Serve as the first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and administrative staff for seamless admissions.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Admissions experience

Medicare/Medicaid knowledge

Communication skills

EHR proficiency

Microsoft Office

Tools

Microsoft Office

EHR systems

Job description

Aviara Healthcare Center in Encinitas, CA is seeking an Admissions Assistant to support the Admissions Coordinator and collaborate with interdisciplinary teams for efficient admissions.

The role involves welcoming prospective residents, coordinating admissions, verifying insurance, and facilitating documentation. Strong communication and confidentiality are essential in this position.