Admissions Clerk

Appalachian Regional Healthcare (ARH); Hazard (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking an Admissions Clerk to greet patients and manage registration, transfers, and discharges in a courteous, efficient manner.

You will operate hospital front-desk systems, answer calls, gather signatures, and maintain patient rosters and charts with accuracy in a fast-paced environment.

The role requires good communication, reliability, and the ability to type 30 words per minute and perform general clerical duties.

Qualifications

• High school diploma or GED required.
• Experience in customer service is preferred.
• Ability to operate office machines and handle payments.

Responsibilities

• Greet patients and visitors in person or by phone in a courteous manner.
• Handle registration, transfers, and discharge procedures.
• Operate telephone and paging systems and document communications.
• Determine patient's needs and escort to proper area or arrange transportation.
• Maintain a roster of inpatients and admissions/discharges; manage schedules.
• Prepare records relating to admission, payment, and discharge.
• Pull charts, maintain appointment schedules, handle money, and secure hospital keys as required.
• Assist patients with vehicle transfers if needed.
• Operate various office equipment.
• Perform cashier duties; e.g., receipts of payment and issuance of receipts.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Typing 30 WPM

Clerical duties

Record keeping

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Fax machine

Copier

Display terminal

Medifax machine

Telephone system

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Special Instructions

7P ER Float

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.


• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.


• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.


• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.


• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.


• Prepares all necessary records relating to admission, payment, and discharge of patient.


• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.


• May assist patients in and out of vehicles.


• Operates various office equipment.


• Performs cashier duties; e.g. receipts of payment and issuance of receipts.


• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent.

Experience

• Experience in dealing with public is desired.


• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.


• Must type 30 words per minute accurately.


• Ability to communicate effectively with patients, visitors, and staff.


• Ability to perform clerical and administrative duties accurately and efficiently.


• Ability to maintain records and documentation.


• Ability to work in a fast-paced environment while maintaining professionalism and accuracy.