Admissions Clerk

Appalachian Regional Healthcare (ARH); Kentucky; On-site; USD 28,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) in Kentucky seeks an Admissions Clerk to ensure efficient and courteous registration, transfer, and discharge of patients. The role includes greeting patients, handling inquiries, and directing them to the appropriate departments.

You will operate multiple office systems, maintain patient records, and perform cashier duties while ensuring accuracy and timeliness in a fast-paced hospital environment.

Qualifications

• High School Diploma or GED required.
• Experience with the public preferred.
• 3–6 months of on-the-job training required.

Responsibilities

• Greet patients and visitors in person or by phone.
• Provide information per hospital guidelines and secure necessary signatures.
• Operate office equipment and maintain records for admissions, discharges, and payments.
• Assist patients with transfers and transportation arrangements as needed.
• Maintain inpatient rosters and elective admission schedules; notify when rooms are available.
• Handle cashier duties and receipts; manage patient charts and appointments.

Skills

Public interaction

Customer service

Verbal communication

Written communication

Record keeping

Clerical procedures

Typing 30 WPM

Fast-paced work

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Display terminal

Terminal printer

Adding machine

Copy machine

Fax machine

Medifax machine

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent required.

Experience

• Experience in dealing with the public preferred.
• Three (3) to six (6) months of on-the-job training required to attain proficiency in the performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must operate routine office equipment, including but not limited to:
• Postage meter
• Typewriter
• Display terminal and terminal printer
• Adding machine
• Copy machine
• Fax machine
• Medifax machine
• Communication systems
• Must type a minimum of thirty (30) words per minute accurately.
• Ability to interact professionally and effectively with the public.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain accurate records and documentation.
• Knowledge of general clerical and office procedures.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy and professionalism.