Registration Clerk

Appalachian Regional Healthcare (ARH); Barbourville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) seeks an Admissions Clerk to support efficient patient registration, transfers, and discharges. You will greet patients and visitors, provide hospital information, and secure signatures as required.

The role involves handling phone calls, directing patients, and assisting families while maintaining charts and schedules. The position requires a high school diploma or GED and familiarity with ICD-10/CPT codes.

Qualifications

• High school diploma or GED required.
• Knowledge of ICD-10 and CPT codes used for billing.
• Experience with routine office equipment is preferred.

Responsibilities

• Greet patients and visitors as a hospital receptionist, in person or by phone.
• Provide information per hospital guidelines and obtain signatures when needed.
• Operate phone system, page staff, keep records, and assist families in locating patients.
• Determine patient needs and direct to proper area or arrange transportation.
• Maintain inpatient roster and elective admission schedule; notify patients about room availability.
• Prepare records for admission, payment, and discharge.
• Pull charts, manage schedules, handle money, and issue receipts.
• Operate office machines; perform cashier duties as required.

Skills

ICD-10/CPT knowledge

Office equipment operation

Customer service

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Display terminal

Fax machine

Medifax system

Copier

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent

Minimum Work Experience

• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities

Required Skills, Knowledge, And Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine,medifax machine and communications system
• Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing