Admissions Clerk

Global Gaming Solutions Llc; Grand Prairie (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

Global Gaming Solutions Llc in Grand Prairie, TX is seeking a front-line cashier to warmly greet guests and communicate available services.

The role emphasizes accurate cash handling, strong customer service, and reliability, with evenings and weekends required. A high school diploma or GED and 3–6 months cash handling experience are preferred, plus English fluency; bilingual abilities are a plus.

Qualifications

• High school diploma or GED required or equivalent.
• 3–6 months cash handling experience preferred.
• Excellent communication and customer service skills.
• Fluent English; bilingual a plus.
• Data entry skills a plus.
• Able to pass background check and obtain required permits if applicable.

Responsibilities

• Greet guests entering the facility in a friendly, professional manner.
• Provide information about services and events to patrons.
• Handle cash and card transactions accurately.
• Maintain opening/closing duties and cash drawers.
• Monitor guest behavior and report issues to management.
• Assist groups for events with informational services.
• Adhere to safety and regulatory requirements.

Skills

Excellent communication

Cash handling

Attention to detail

Customer service

English fluency

Bilingual

Data entry

Education

High school diploma or GED

Job description

General Definition:Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner.Essential Job Functions:Dependability, good attendance, and occasional overtime required.May be required to work evenings, weekends, or holidays as scheduled.Have the ability to accomplish a multitude of duties as assignedGreets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.Generates monies/credit card charge information to the night auditors as required.Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.Provides direction to groups scheduled for specific events regarding all informational services and products.Approaches all encounters with guest and employees in a friendly and service-oriented manner.Monitors guest for problems and reports any such findings to Department Manager.Maintains and completes all opening/closing duties according to procedures set forth within the department.Performs other duties as assigned.Education & Training:High school diploma or GED3 – 6 months of cash handling experience preferred.Knowledge, Skills and Abilities:Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.Strong cash handling experience requiredDetail-oriented and able to perform multiple tasks as assigned.Excellent customer service and cash handling skills required.Must be able to communicate fluently in English and to follow instructions as given.Bilingual a plus.Data entry skills a plus.Training:Responsible GamingLicenses/Certifications/Other:Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.Physical Requirements:The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Strength:Sedentary to medium workloadStand, sit and walk consistentlyWill be required to lift up to or over 20lbs or exert occasionally over 50lbsMovement:Will consistently be required to touch, feel, stoop, bend, kneel, climb, reachWill use office equipmentDriving motor vehicles as neededAuditory:Frequently speak and articulateNoise levels will be varied from moderate to heavy machineryEnvironmental:Exposure to weather and extreme elements are minimalMinimal exposure in close proximity to horsesConsistent exposure to spoke filled environment