Admissions & Care Transition Specialist

Rockport Healthcare Services; Bakersfield (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

Rockport Healthcare Services is seeking an Admissions Liaison to guide families through the transition from hospital to our post-acute center. The role emphasizes organization, customer service, and managing referrals with a focus on smooth admissions.

Responsibilities include coordinating tours, confirming financial information, arranging transportation with nursing staff, and maintaining accurate MIS data for reporting. Full-time, Saturdays-Wednesdays, with a comprehensive benefits package.

Qualifications

• Experience with admissions at SNF/subacute/rehab or healthcare facility is a plus.
• Strong organizational skills with attention to documentation and follow-up.
• Professional phone skills to handle referral calls efficiently.
• Inside or outside sales experience preferred.
• Ability to work with families and residents; focus on closing.

Responsibilities

• Obtains referral information including clinical and financial data for admission approval.
• Ensures accurate financial verification before admission to reduce AR.
• Conducts center tours and secures family commitment to admit.
• Explains admission policies and manages paperwork for smooth transition.
• Coordinates transportation needs with Nursing Team.
• Chairs admissions meetings in the absence of Admissions Director.
• Alerts Director of any referral source issues and develops relationships with referral sources.
• Maintains MIS data and generates daily/weekly/monthly reports.

Skills

Organizational skills

Telephone skills

Sales experience

Customer service

Bilingual English/Spanish

Computer/MIS skills

Professional appearance

Tools

Marketing Information System

Job description

Rockport Healthcare Services is seeking an Admissions Liaison to guide families through the transition from hospital to our post-acute center. The role emphasizes organization, customer service, and managing referrals with a focus on smooth admissions.

Responsibilities include coordinating tours, confirming financial information, arranging transportation with nursing staff, and maintaining accurate MIS data for reporting. Full-time, Saturdays-Wednesdays, with a comprehensive benefits package.