Weekend Admissions & Referrals Coordinator

Rockport Healthcare Services; Fresno (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

Rockport Healthcare Services is seeking a part-time Admissions Coordinator for weekend coverage in Fresno, CA. Responsibilities include gathering referral and financial information, verifying admissions eligibility, guiding families through tours, and explaining admission policies.

You will chair daily admissions discussions, work to improve conversion rates, coordinate with marketing, maintain accurate MIS data, and ensure smooth paperwork flow.

Qualifications

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Inside or outside sales experience preferred.
• Ability to work with family members and conduct tours with a focus on closing.
• Computer experience using a marketing information system.
• Professional appearance.
• Enthusiastic, motivated attitude.
• Experience with Medicare and Medi-Cal guidelines preferred.
• Knowledge of managed care industry preferred.

Responsibilities

• Obtain referral information and complete financial data for admission approval.
• Verify finances before admission to reduce accounts receivable.
• Invite families to Center tours and conduct tours with clinical staff to gain admissions.
• Explain admission policies and ensure paperwork is complete at admission.
• Chair daily admissions meeting and work to improve conversion rate above 65%.
• Inform Marketing Director of referral-source issues.
• Develop relationships with referral sources.
• Support the overall goals of the Company and Center.
• Communicate billing issues with accounting and Marketing.
• Document information accurately and timely.
• Maintain MIS data updates for daily/weekly/monthly reporting and data integrity.
• Attend required inservices and meetings.

Skills

Admissions experience

Organizational skills

Phone/communication skills

Sales/closing focus

Family liaison

Marketing information system

Enthusiastic, motivated

Medicare/Medi-Cal knowledge

Tools

Marketing Information System

Job description

Rockport Healthcare Services is seeking a part-time Admissions Coordinator for weekend coverage in Fresno, CA. Responsibilities include gathering referral and financial information, verifying admissions eligibility, guiding families through tours, and explaining admission policies.

You will chair daily admissions discussions, work to improve conversion rates, coordinate with marketing, maintain accurate MIS data, and ensure smooth paperwork flow.