Admissions Assistant — Welcoming Senior Care Admissions

Silverwood Post Acute; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Silverwood Post Acute is seeking an Admissions Assistant to ensure a smooth transition for new residents and families. You will support the Admissions Coordinator and collaborate with interdisciplinary teams to streamline admissions, pre-admission assessments, and documentation.

Ideal candidates have healthcare admissions experience, knowledge of Medicare/Medicaid processes, and strong communication, organizational, and confidentiality skills.

Qualifications

• Experience in admissions healthcare or long-term care preferred.
• Knowledge of Medicare/Medicaid and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as first point of contact for prospective residents, families, hospitals, and referrals.
• Coordinate and schedule admissions, including pre-admission assessments and documentation.
• Maintain accurate records per federal, state and facility regulations.
• Assist with insurance verifications, authorizations and financial eligibility.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services and admin staff for seamless admissions.
• Prepare and distribute admission packets and documentation.
• Follow up with hospitals, physicians and case managers for timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Confidentiality

Education

No specific degree required

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Silverwood Post Acute is seeking an Admissions Assistant to ensure a smooth transition for new residents and families. You will support the Admissions Coordinator and collaborate with interdisciplinary teams to streamline admissions, pre-admission assessments, and documentation.

Ideal candidates have healthcare admissions experience, knowledge of Medicare/Medicaid processes, and strong communication, organizational, and confidentiality skills.