Admissions and Marketing Director →

Optalis Healthcare; Michigan; On-site; USD 60,000 - 90,000; Full time

Job summary

Optalis Healthcare in Bloomfield Hills, MI seeks a Director of Admissions to drive facility census through strategic admissions and re-admissions. You will supervise Admissions Assistants, coordinate contracts, and skillfully market the center while delivering accurate information to inquiries.

Ideal candidates bring strong communication, sales, and organizational talents, plus minimum three years in admissions or healthcare.

Qualifications

• High School diploma or equivalent required.
• Minimum of three years of relevant admissions or healthcare-related experience.
• Excellent verbal and written communication, customer service, and sales skills.
• Ability to coordinate admissions, manage a census, and work with cross-functional teams.

Responsibilities

• Coordinate admissions, schedule visits, and communicate with the team.
• Oversee admissions assistants and ensure accurate information is provided.
• Lead tours, manage intake contracts, and maintain census goals.
• Provide exceptional customer service and develop strong relationships with prospective residents and families.

Skills

Excellent communication

Sales and customer service

Organizational skills

Time management

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Bloomfield Hills, Michigan, United States

Work Location

Bloomfield Hills

Job Description

Job Title: Director of Admissions

Department: Admissions

Location: Optalis Health & Rehabilitation (On-site) Reports To: Facility Administrator

FLSA Status: Salary Exempt

Position Summary:

Under the supervision of the Administrator, the Director of Admissions assumes responsibility and accountability of the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility . The Director of Admissions will oversee Admissions assistants in the performance of their job duties .

Key Responsibilities:

• Work closely with the OAC to coordinate all admissions into the center.
• Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.
• Coordinate admission process to ensure room readiness, 1 st impressions and ensure necessary equipment is in place.
• Green new admissions, welcome them and answer any questions.
• Answer phones timely , respond to inquiries.
• Conduct tours.
• Coordinate timely admission contract completion.
• Work to maintain a census culture within the center.
• Work to maintain and exceed the census goals.

Supervisory Responsibilities:

• Supervise Admission Assistants as necessary.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate .
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Qualifications Required

Education:

• High School diploma or equivalent.

Experience:

• At least three years relevant experience required .

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Travel Requirements:

• Some local travel may be required .

Affirmative Action/EEO Statement:

It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate .

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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