Admissions and Marketing Director

Optalis Healthcare (Health & Rehabilitation Centers); Bloomfield Hills (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Optalis Health & Rehabilitation Centers in Bloomfield Hills, MI seeks a Director of Admissions to oversee census through admissions and re-admissions, coordinate marketing, and provide accurate information to prospective residents and families. This on-site role reports to the Facility Administrator.

The position requires strong communication, organizational, and sales skills, with at least three years in admissions or related healthcare settings.

Qualifications

• High School diploma or equivalent.
• At least three years relevant experience.
• Prolonged desk work; lift up to 15 pounds.

Responsibilities

• Coordinate admissions with the OAC and timing with team members.
• Schedule admissions and notify the team of needs.
• Ensure room readiness and equipment for new admissions.
• Greet new admissions and answer questions.
• Respond to inquiries and answer phones promptly.
• Conduct admissions tours and finalize contracts.
• Maintain census culture and exceed census goals.

Skills

Verbal & written comms

Interpersonal skills

Sales & customer service

Organizational skills

Phone inquiry handling

Tour coordination

Education

High School diploma

Tools

Microsoft Office Suite

Job description

Bloomfield Hills, Michigan, United States

Work Location

Bloomfield Hills

Job Description

Job Title: Director of Admissions

Department: Admissions

Location: Optalis Health & Rehabilitation (On-site) Reports To: Facility Administrator

FLSA Status: Salary Exempt

Position Summary:

Under the supervision of the Administrator, the Director of Admissions assumes responsibility and accountability of the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility . The Director of Admissions will oversee Admissions assistants in the performance of their job duties .

Key Responsibilities:

• Work closely with the OAC to coordinate all admissions into the center.
• Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.
• Coordinate admission process to ensure room readiness, 1 st impressions and ensure necessary equipment is in place.
• Green new admissions, welcome them and answer any questions.
• Answer phones timely , respond to inquiries.
• Conduct tours.
• Coordinate timely admission contract completion.
• Work to maintain a census culture within the center.
• Work to maintain and exceed the census goals.

Supervisory Responsibilities:

• Supervise Admission Assistants as necessary.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate .
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Qualifications Required

Education:

• High School diploma or equivalent.

Experience:

• At least three years relevant experience required .

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Travel Requirements:

• Some local travel may be required .

Affirmative Action/EEO Statement:

It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate .

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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