Admissions Advocate: Engage Prospective Students

Ancora Education; Glendale (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Ancora Education in Glendale, AZ seeks an Admissions Representative to provide customer service and information to prospective students interested in career education. The role includes outbound calls, campus visits, interviews, and facilitating enrollments, as well as hosting orientation for new students.

The candidate will communicate with students throughout their educational experience, maintain strong presentation skills, and support team initiatives in a fast-paced environment.

Qualifications

• 2 years of sales or customer service experience.
• Experience in a high-volume customer service setting preferred.

Responsibilities

• Conduct outbound and inbound calls, text, and e-mails, responding timely to inquiries.
• Share information with prospective students within Ancora Education's Code of Conduct and accreditation guidelines.
• Schedule campus visits, conduct tours, and facilitate registrations.
• Follow-up with new students to ensure a positive transition to active enrollment.
• Contribute to team initiatives and outcomes by collaborating with diverse groups of employees and customers.
• Demonstrate strong presentation skills and energy.
• Support a coaching environment and proactive problem-solving.

Skills

Presentation skills

Energy and enthusiasm

Proactive problem-solving

Education

High School diploma or equivalent

Associate’s degree in a related area

Tools

Microsoft Word

Microsoft Excel

Job description

Ancora Education in Glendale, AZ seeks an Admissions Representative to provide customer service and information to prospective students interested in career education. The role includes outbound calls, campus visits, interviews, and facilitating enrollments, as well as hosting orientation for new students.

The candidate will communicate with students throughout their educational experience, maintain strong presentation skills, and support team initiatives in a fast-paced environment.