Admissions Navigator: Engage Prospective Students

Ancora Education; Glendale (AZ); On-site; USD 30,000 - 33,000; Full time

Job summary

Ancora Education in Glendale, AZ is seeking an Admissions Representative to provide information and customer service to prospective students pursuing career education. You will conduct outbound calls to inquiries, host campus visits, conduct interviews, and help students enroll while guiding them through orientation.

The role requires a high school diploma and 2 years in sales or customer service, with familiarity of CampusVue and Velocify.

Qualifications

• High School diploma or equivalent.
• 2 years' experience in sales and/or customer service.
• Experience with CampusVue and Velocify software is preferred.

Responsibilities

• Make outbound and inbound calls, text, and e-mails; respond promptly to inquiries.
• Share information with prospective students per Code of Conduct and accreditation guidelines.
• Schedule campus visits, conduct campus tours, and facilitate registrations.
• Follow-up with new students to ensure a smooth transition to active enrollment.
• Collaborate with teams to meet enrollment goals and support diverse groups.

Skills

Customer service

Sales

Outbound calls

Communication

Education

High School diploma

Associate's degree in related area

Tools

CampusVue

Velocify

Job description

Ancora Education in Glendale, AZ is seeking an Admissions Representative to provide information and customer service to prospective students pursuing career education. You will conduct outbound calls to inquiries, host campus visits, conduct interviews, and help students enroll while guiding them through orientation.

The role requires a high school diploma and 2 years in sales or customer service, with familiarity of CampusVue and Velocify.