Admission Counselor

Martin Eduverse; Northern (KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Martin Eduverse seeks an academic counselor to support students seeking online degree programs. You will reach out to leads, provide course details, review documents for eligibility, and guide applicants through enrollment.

The role emphasizes patient, empathetic communication, accurate record-keeping, and timely follow-ups to convert inquiries into enrollments. Fresh graduates are welcome and training will be provided.

Qualifications

• 0–2 years of experience in academic counseling, student advising, or tele-counseling.
• Fresh graduates with clear voice modulation, patience, and student-centric empathy are welcome.
• Good understanding of basic degree courses (BA, B.Com, BBA, BCA, MA, MBA, MCA).
• Punctual, disciplined, and customer-focused attitude.

Responsibilities

• Reach out to inbound student leads interested in higher education degrees.
• Provide information about syllabus, fee payment installment modes, and exam patterns.
• Verify student documents (10th/12th/Graduation marksheets) for eligibility clearance.
• Follow up with prospective students until enrollment confirmation.
• Maintain candidate records in response sheets and submit daily work logs.

Skills

Telephonic Communication

Patience & Empathy

CRM Data Entry

Academic Guidance

Document Verification

Tools

CRM Software

Job description

Provide end-to-end guidance to students seeking online/ODL degree courses, verify qualification documents, and facilitate university enrollment.

Key Responsibilities

• Reach out to inbound student leads interested in higher education degrees.
• Provide complete information about course syllabus, fee payment installment modes, and exam patterns.
• Verify student documents (10th/12th/Graduation marksheets) for eligibility clearance.
• Follow up with prospective students systematically until enrollment confirmation.
• Maintain candidate records in response sheets and submit daily work logs.

Eligibility Criteria & Requirements

• 0 to 2 years of experience in academic counseling, student advising, or tele-counseling.
• Fresh graduates with clear voice modulation, patience, and student-centric empathy are welcome.
• Good understanding of basic degree courses (BA, B.Com, BBA, BCA, MA, MBA, MCA).
• Punctual, disciplined, and customer-focused attitude.

Required Skill Set

Academic Guidance Document Verification Telephonic Communication Patience & Empathy CRM Data Entry