Senior Manager - Admissions & Operations

Martin Eduverse; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive package

Performance incentives

Job summary

Martin Eduverse is seeking a senior operational leader to drive enrollment strategies across online and traditional programs. You will oversee counseling operations, set revenue targets, and mentor Team Leaders to boost conversions while collaborating with university partners to optimize admissions and onboarding.

The role emphasizes data-driven decision making, performance metrics, and scalable training programs to sustain growth and improve outcomes for students and partner institutions.

Qualifications

• Minimum 4 to 8 years of proven experience in EdTech, Higher Education Admissions, or Business Operations.
• Proven track record of managing multi-tier teams (Team Leaders & Admission Counselors).
• Strong analytical capability to track conversion funnels, lead generation campaigns, and counselor performance.
• Excellent communication, leadership, and conflict-resolution skills.
• Bachelor's degree in any discipline; Master's / MBA is a strong advantage.

Responsibilities

• Oversee daily student counseling operations across online and ODL university degree programs.
• Define revenue targets, allocate lead pools, and mentor Team Leaders to maximize conversion rates.
• Collaborate with university partners and management to optimize admission strategies and onboarding.
• Implement robust performance metrics, QA checks, and team training programs.
• Analyze weekly admission reports and present growth trajectories to executive leadership.

Skills

Team Leadership

Admissions Funnel

EdTech Operations

CRM & Data Analytics

Education

Bachelor's degree

Master's/MBA preferred

Tools

CRM systems

Job description

Lead and drive strategic student enrollment operations, mentor team leads and counselors, establish university partnerships, and scale quarterly revenue targets.

Key Responsibilities

• Oversee daily student counseling operations across online and ODL university degree programs.
• Define revenue targets, allocate lead pools, and mentor Team Leaders to maximize conversion rates.
• Collaborate with university partners and management to optimize admission strategies and onboarding.
• Implement robust performance metrics, QA checks, and team training programs.
• Analyze weekly admission reports and present growth trajectories to executive leadership.

Eligibility Criteria & Requirements

• Minimum 4 to 8 years of proven experience in EdTech, Higher Education Admissions, or Business Operations.
• Proven track record of managing multi-tier teams (Team Leaders & Admission Counselors).
• Strong analytical capability to track conversion funnels, lead generation campaigns, and counselor performance.
• Exceptional communication, leadership, and conflict-resolution skills.
• Bachelor's degree in any discipline; Master's / MBA is a strong advantage.

Required Skill Set

Team Leadership Admissions Funnel Optimization EdTech Operations Revenue Planning CRM & Data Analytics

Competitive Package + Performance Incentives