Admission Counsellor (WFH)

NCR Eduservices; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary with incentives

Work-from-home opportunity

Career growth opportunities

Training and professional development

Exposure to international education

Job summary

NCR EduServices Pvt. Ltd. is seeking an Admission Counselor to engage with prospective students and parents, guiding them through the admission process.

The role supports a work-from-home model with a typical schedule of 12 PM to 9 PM, Monday through Saturday, for freshers or candidates with related experience. The position emphasizes strong communication, relationship-building, and the ability to manage multiple inquiries while ensuring timely enrollment and accurate CRM updates.

Qualifications

• Bachelor's degree in any discipline.
• Freshers or candidates with experience in admission counseling, student counseling, customer engagement, or sales can apply.
• Excellent verbal and written communication skills.
• Strong interpersonal, persuasion, and relationship-building abilities.
• Ability to manage multiple inquiries and follow-ups.
• Basic proficiency in MS Office and CRM tools.

Responsibilities

• Connect with prospective students and parents to understand their academic needs and goals.
• Counsel students and recommend suitable courses and learning programs.
• Explain program features, eligibility criteria, and admission procedures.
• Handle student inquiries through calls, WhatsApp, emails, and other communication channels.
• Follow up with interested candidates and guide them throughout the admission process.
• Schedule counseling sessions and demo classes.
• Assist students with application forms, documentation, and fee-related queries.
• Ensure timely completion of enrollment formalities.
• Maintain accurate records of student interactions, follow-ups, and enrollment status in the CRM.
• Update daily activity reports and track lead progress.

Skills

Verbal communication

Written communication

Interpersonal skills

CRM tools

Multi-tasking

MS Office

Education

Bachelor's degree

Tools

CRM software

MS Office

Job description

Position: Admission Counselor

Company: NCR EduServices Pvt. Ltd.
Employment Type: Full-Time | Work From Home
Experience: 0-1 Years
Working Days: Monday to Saturday
Working Hours: 12 PM 9 PM

Job Responsibilities

1. Connect with prospective students and parents to understand their academic needs and goals.
2. Counsel students and recommend suitable courses and learning programs.
3. Explain program features, eligibility criteria, and admission procedures.
4. Handle student inquiries through calls, WhatsApp, emails, and other communication channels.
5. Follow up with interested candidates and guide them throughout the admission process.
6. Schedule counseling sessions and demo classes.
7. Assist students with application forms, documentation, and fee-related queries.
8. Ensure timely completion of enrollment formalities.
9. Maintain accurate records of student interactions, follow-ups, and enrollment status in the CRM.
10. Update daily activity reports and track lead progress.

Skills & Qualifications

1. Bachelor's degree in any discipline.
2. Freshers or candidates with experience in admission counseling, student counseling, customer engagement, or sales can apply.
3. Excellent verbal and written communication skills.
4. Strong interpersonal, persuasion, and relationship-building abilities.
5. Ability to manage multiple inquiries and follow-ups.
6. Basic proficiency in MS Office and CRM tools.

Perks & Benefits

1. Competitive salary with performance-based incentives.
2. Work-from-home opportunity.
3. Career growth and advancement opportunities.
4. Training and professional development.
5. Exposure to international education trends.