Admission and Enrollment Specialist (Chesapeake)

VCCS

Chesapeake (VA)

On-site

USD 35,000 - 42,000

Full time

21 hours ago

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Job summary

Tidewater Community College has served South Hampton Roads for 50 years, offering admissions, enrollment, and records support to students and employers. The Admissions and Enrollment Specialist will guide students through processes, maintain records, and ensure accurate data across systems while upholding policies and delivering excellent service.

The role emphasizes collaboration with departments, data accuracy, and flexible scheduling to support peak enrollment periods and general operations.

Qualifications

Knowledge of admissions, enrollment, and student records processes in higher education.
Familiarity with FERPA and related policies and procedures.
Experience using student information or document management systems.

Responsibilities

Provide accurate, student-centered assistance throughout admissions, enrollment, and records processes.
Evaluate domicile applications and maintain data in PeopleSoft and Perceptive Content.
Interpret and communicate college/state policies and deliver high-quality customer service to students and families.
Participate in outreach, training, and departmental initiatives; collaborate with colleagues.
Perform essential office duties including mail handling, processing documents, and maintaining records.

Skills

Admissions process

FERPA knowledge

Customer service

Data management

Document handling

Attention to detail

Team collaboration

Flexibility

Independent work

Tools

PeopleSoft

Perceptive Content

Microsoft Office

Job description

Admission and Enrollment Specialist (Chesapeake)

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Working Title Admission and Enrollment Specialist (Chesapeake)

Role Title

Role Code

Role Code 29143-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 29500209

Agency

Agency Tidewater Community College

Division

Division Tidewater Community College (Div)

Work Location

Work Location Chesapeake - 550

Hiring Range

Hiring Range $35,012 - $42,000, commensurate w/ experience.

Emergency/Essential Personnel

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Telework Options

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have telework options? -Telework options are subject to change based on business needs- No

Bilingual or Multilingual Skill Requirement

Work Schedule

Monday, Wednesday, Thursday, Friday 8:30 a.m. to 5:00 p.m., and Tuesdays 9:30 a.m. – 6:00 p.m. Additional evenings and weekends may be required during peak enrollment periods.

Sensitive Position

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. The Admissions and Enrollment Specialist will support student success by providing accurate, student‑centered assistance throughout the admissions, enrollment, and records processes. It evaluates domicile applications, maintains accurate data in PeopleSoft and Perceptive Content, interprets and communicates college and state policies, and delivers high‑quality customer service to students, families, and campus stakeholders. The role participates in outreach, training, and departmental initiatives; collaborates with colleagues to ensure efficient operations; and performs essential office duties—including managing mail, processing documents, and maintaining records in alignment with VCCS and TCC guidelines.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Knowledge, Skills, Abilities / Required Qualifications

Knowledge of admissions, enrollment, and student records processes within a higher education environment, preferably a community college.
Familiarity with VCCS , TCC , FERPA , and related state and institutional policies and procedures.
Knowledge of PeopleSoft, Perceptive Content, Microsoft Office, and other student information or document management systems.
Strong customer service skills with the ability to communicate clearly, courteously, and professionally across phone, email, online, and in-person interactions.
Effective problem solving skills to address admissions and enrollment issues and coordinate solutions with other departments.
Strong attention to detail when reviewing applications, processing documents, and updating databases.
Skilled in handling confidential and sensitive information in accordance with FERPA and institutional guidelines.
Strong interpersonal skills to support collaborative teamwork within the department and across the college.
Ability to make independent, accurate domicile determinations based on established guidelines.
Ability to maintain accurate records, scan and link documents, and manage data within multiple systems.
Ability to handle multiple tasks in a fast paced environment while maintaining professionalism and accuracy.
Ability to work flexible schedules, including rotating evenings and occasional weekends, as needed.
Ability to provide a welcoming, supportive environment for prospective and current students.

Additional Considerations

N/A

State Vehicle Operation

Supervises Employees

Required Travel

Posting Number

CLS_4856P

Recruitment Type

General Public - G

Number of Vacancies

Job Open Date

11/06/2026

Job Close Date

11/30/2026

Open Until Filled

Agency Website

TCC.edu

Contact Name

Liz White

Jobs@tcc.edu

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required Fields

Required fields are indicated with an asterisk (*).