Administrators – SETA / ETQA Support - 36 Month Contract

PeopleBot Global HR; United States; Remote; USD 52,000 - 70,000; Full time

Job summary

HireSava seeks five Administrators to support SETA/ETQA operations on a proposed 36-month assignment. The role focuses on meeting coordination, records handling, learner-result capture, certificate distribution and invoice processing.

Applicants should bring a NQF Level 6 qualification or higher and at least three years of SETA experience. Strong admin, data capture and MS Office skills are essential for success in this position.

Qualifications

• Relevant NQF Level 6 qualification or higher.
• At least three years of verifiable SETA experience.
• Strong administration, data-capturing and document-management skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Excellent attention to detail, organisation and communication skills.
• Ability to meet deadlines and handle confidential information responsibly.

Responsibilities

• Meeting administration: Schedule meetings and coordinate invitations, attendance and logistics.
• Records and document management: Receive, register, file and retrieve documents using approved systems.
• Learner-result administration: Capture learner results using authorised source documents and approved systems.
• Certificate administration: Maintain certificate registers and distribution records.
• Invoice administration: Receive, log and batch invoices with supporting documents.
• Daily delivery and communication: Complete allocated tasks within agreed deadlines and report progress.

Skills

Administration

Data capture

Document management

Attention to detail

Communication

Education

NQF Level 6 or higher qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administrators – SETA / ETQA Support

Reports to: Project Lead

Positions: Five

Contract: Proposed 36-month assignment, subject to contract award

Purpose of the role

Provide accurate and timely administrative support to an ETQA unit, including meeting coordination, records management, learner-result capturing, certificate distribution and invoice administration.

Responsibilities

• Meeting administration

  Schedule meetings and coordinate invitations, attendance and logistics.

  Prepare and distribute agendas and supporting documents.

  Record minutes and maintain action trackers where required.

• Records and document management

  Receive, register, file and retrieve documents using approved systems.

  Maintain accurate electronic and physical records.

  Check documentation for completeness and follow up on missing information.

  Keep filing structures and registers current.

• Learner-result administration

  Capture learner results using authorised source documents and approved systems.

  Check entries for accuracy and flag discrepancies.

  Maintain supporting records and track outstanding information.

  Refer corrections and exceptions to the Project Lead.

• Certificate administration

  Maintain certificate registers and distribution records.

  Coordinate approved dispatch or collection processes.

  Track acknowledgements, outstanding collections and related queries.

• Invoice administration

  Receive, log and batch invoices with supporting documents.

  Check administrative completeness and flag missing information.

  Route batches for review and approval and track their status.

• Daily delivery and communication

  Complete allocated tasks within agreed deadlines.

  Update task trackers and report progress to the Project Lead.

  Respond professionally to authorised stakeholder queries.

  Escalate errors, delays and unresolved requests promptly.

  Follow approved procedures, quality checks and confidentiality requirements.

Essential requirements

• Relevant NQF Level 6 qualification or higher .
• At least three years of verifiable SETA experience .
• Strong administration, data-capturing and document-management skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Excellent attention to detail, organisation and communication skills.
• Ability to meet deadlines and handle confidential information responsibly.

Performance measures

• Accurate data capturing and complete records.
• Tasks completed within agreed turnaround times.
• Current registers, trackers and filing.
• Prompt escalation of discrepancies or missing information.
• Professional and responsive stakeholder support.

Authority and accountability

The role provides administrative processing and coordination support. Technical decisions, certification eligibility and financial approvals remain with authorised client officials.