Delivery Coordinator

Valenture Institute; United States; Remote; USD 25,000 - 32,000; Full time

Job summary

Valenture Institute is seeking a Delivery Coordinator to support academic and regulatory activities for our online high school. The role focuses on coordinating learner registrations, assessments, and related processes with SACAI, while ensuring data integrity and timely delivery.

You will use Google Sheets and Excel to manage dashboards, validate data, and streamline workflows, collaborating with multiple teams.

Qualifications

• 3–5 years in an administrative, operational or coordination role with time‑sensitive deliverables.
• Experience working with datasets, spreadsheets, dashboards and reporting tools.
• Strong expertise in Google Sheets or Microsoft Excel and data retrieval/reconciliation.
• Proven ability to streamline manual workflows and adopt automation.
• Excellent written and verbal communication for internal and external collaboration.
• Experience in education, academic administration, examinations or regulated environments is advantageous.
• Organised, proactive and detail‑oriented with deadline discipline.

Responsibilities

• Coordinate and execute key academic and regulatory activities such as learner registrations, mark sheets, moderation submissions and examinations.
• Assist in learner progression, subject changes, sanctions, appeals and related processes.
• Maintain accurate records and submission trackers.
• Perform QA across records, submissions and regulatory documents.
• Retrieve, reconcile and prepare information using dashboards and reporting tools.
• Collaborate to improve data accessibility and automate workflows.
• Serve as operational liaison with SACAI and manage deadlines and followups.
• Plan in advance, track statuses, and escalate risks or delays as needed.
• Develop and update SOPs to ensure repeatable processes.

Skills

Data handling

Attention to detail

Communication

Project coordination

Remote work readiness

Tools

Google Sheets

Microsoft Excel

Job description

Location: South Africa

The role:

Summary:

We are seeking a highly organised, proactive and resourceful Delivery Coordinator to support the effective execution of key academic, administrative and regulatory activities within our online high school.

The Delivery Coordinator will play an important role in coordinating academic and administrative deliverables, particularly those associated with our assessment body, SACAI.

This is a hands‑on, execution‑focused role requiring strong organisational skills, attention to detail, confidence working with data and the ability to manage competing priorities. The successful candidate will work independently, take responsibility for completing assigned deliverables accurately and on time, and proactively identify opportunities to improve efficiency through process improvements and automations, accuracy and scalability.

ACADEMIC & OPERATIONAL DELIVERY

• Coordinate and execute key academic and regulatory administrative activities, including learner registrations, mark sheets, moderation submissions, examination administration and other recurring deliverables.
• Support the administration of learner progression, subject changes, sanctions, appeals and related academic processes.
• Maintain accurate operational records and submission trackers.

QUALITY ASSURANCE & DATA INTEGRITY

• Execute and support quality assurance activities across academic and operational deliverables, including learner reports, assessment records, mark sheets and regulatory submissions.
• Utilise internal data systems, dashboards and reporting tools to retrieve, reconcile and prepare information for academic and regulatory administrative requirements.
• Conduct data validations and quality assurance checks to identify discrepancies and ensure the accuracy and completeness of records and submissions.
• Collaborate with relevant teams to improve data accessibility, streamline data‑driven workflows and support the effective use of automated processes.

SACAI LIAISON & REGULATORY COORDINATION

• Serve as a key operational liaison with SACAI for administrative requirements, submissions, queries and follow‑ups.
• Proactively clarify requirements, obtain necessary templates and information, and plan well in advance to ensure regulatory deadlines are met.
• Coordinate the execution, alongside an AI agent, of actions arising from SACAI communications, circulars and administrative requirements, ensuring appropriate follow‑through.
• Maintain a consolidated view of SACAI deliverables, submission statuses and outstanding actions, providing regular updates and escalating risks or delays to relevant stakeholders.
• Engage with SACAI and internal teams to identify practical, compliant and efficient approaches to meeting submission requirements.

PROCESS IMPROVEMENT & OPERATIONAL EFFICIENCY

• Continuously evaluate workflows to identify inefficiencies, eliminate manual tasks, and drive operational accuracy.
• Identify opportunities for automation and partner with Data and/or Tech Teams to design, automate, and implement scalable workflows.
• Develop, document and regularly update standard operating procedures (SOPs) to ensure processes are clear, consistent and repeatable.

EDUCATION & EXPERIENCE

• 3–5 years in an administrative, operational, or coordination role, with a proven track record of managing time‑sensitive deliverables independently.
• Demonstrated experience working with datasets, spreadsheets, dashboards and reporting tools to retrieve, validate, reconcile and prepare information.
• Strong expertise in Google Sheets or Microsoft Excel, with demonstrated experience working with datasets, dashboards, and reporting tools to retrieve, validate, and reconcile information accurately.
• Proven ability to streamline manual workflows, eliminate inefficiencies, and adopt digital tools or automation to improve operational execution.
• Excellent written and verbal communication skills for internal and external collaboration.
• Experience in education, academic administration, examinations, or regulated environments is highly advantageous.
• Strong organizational skills, sound judgment in risk identification, and a proactive, detail‑oriented approach to meeting deadlines and following up on pending tasks.
• Fast, adaptable learner of new software/systems with a reliable internet connection for remote work.

Equal opportunity employer:

Valenture Institute is committed to transformation and the company's Employment Equity plan will be considered during the selection process. Valenture Institute considers itself an Equal Opportunity Employer and thus aims to eliminate all forms of unfair discrimination in the recruitment and selection of staff.