SETA Admin Services Project Lead (36-Month)

HireSava; United States; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

HireSava seeks a Project Lead – SETA Administration Services to guide the delivery of administrative services for an ETQA unit. You will ensure accurate work, timely completion, organized records and consistent team performance.

You will develop delivery plans, prioritize requests, monitor workloads and deadlines, oversee meeting logistics, document management, invoice batching and certificate distribution, and coach a five-administrator team toward quality and reliability.

Qualifications

• NQF Level 7 qualification or higher in Project Management, Public Administration/Management, Business Administration or Social Science.
• At least five years of relevant, verifiable work experience.
• Previous experience working within a SETA or delivering services to a SETA.
• Demonstrated experience leading teams or managing administrative project delivery.
• Strong planning, quality-control, stakeholder-management and reporting skills.
• Proficiency in Microsoft Excel, Word, Outlook and document-management systems.

Responsabilités

• Develop and manage delivery plans, work schedules and team priorities.
• Receive, prioritise and allocate administrative requests.
• Monitor workloads, deadlines, productivity and outstanding tasks.
• Oversee meeting logistics, document management, invoice batching, learner-result capturing and certificate distribution.
• Conduct quality checks and ensure errors are corrected before submission.
• Maintain standard operating procedures, checklists and task trackers.
• Coordinate with client stakeholders and resolve operational queries.
• Prepare monthly reports covering delivery, backlogs, quality, risks and corrective actions.
• Coach administrators and identify training needs.
• Coordinate leave cover, handovers and continuity of service.
• Escalate matters requiring client decisions or approval.
• Maintain confidentiality and follow approved records-management and systems-access procedures.

Connaissances

Planning

Stakeholder management

Team leadership

Quality control

Reporting

Formation

NQF Level 7 or higher in PM/PA/Business/Admin/Social Science

Outils

Microsoft Excel

Microsoft Word

Outlook

Document management systems

Description du poste

HireSava seeks a Project Lead – SETA Administration Services to guide the delivery of administrative services for an ETQA unit. You will ensure accurate work, timely completion, organized records and consistent team performance.

You will develop delivery plans, prioritize requests, monitor workloads and deadlines, oversee meeting logistics, document management, invoice batching and certificate distribution, and coach a five-administrator team toward quality and reliability.