Administrator - Systems

Bally’s Corporation; Stateline (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Bally's Corporation is seeking a skilled IT Systems Administrator to manage Windows-based servers, virtualization, directory services, and security controls at our casino properties. You will support gaming and property systems, maintain user access, and ensure robust backups and disaster recovery readiness.

In this role, you will coordinate with vendors, document incidents and changes, and participate in project upgrades and regulatory audits.

Qualifications

• Must administer and troubleshoot Windows systems, virtualization platforms, directory services, and policies.
• Experience with backups, storage, and cloud-connected services.
• Strong focus on security, compliance, and change-control standards.

Responsibilities

• Administer, patch, and troubleshoot Windows, virtualization platforms, directory services, group policies, storage, backups, and cloud-connected services.
• Support gaming-related and property systems (casino mgmt, slot systems, player tracking, POS, hotel, access control, surveillance).
• Maintain user accounts, RBAC, MFA, and onboarding/offboarding changes.
• Monitor system health, logs, alerts, and scheduled jobs; resolve issues per escalation procedures.
• Perform OS and app updates, vulnerability remediation, endpoint protection, and config mgmt.
• Manage backup schedules, test restorations, and support DR/BC exercises.
• Provide advanced technical support for servers, workstations, mobile devices, printers, and business apps; document incidents.
• Coordinate maintenance with vendors and MSPs; ensure accurate inventories and SOPs.
• Support audits and internal controls with accurate records and remediation.

Skills

Windows admin

Virtualization

Directory services

Group policies

Backups

Cloud services

Security compliance

Onboarding/offboarding

Incident troubleshooting

Disaster recovery

Vendor coordination

Audits

Documentation

Project management

Education

Bachelor’s degree in a related field

Tools

None

Job description

• Administer, monitor, patch, and troubleshoot Windows, virtualization platforms, directory services, group policies, storage, backups, and cloud-connected services.
• Support gaming-related and property systems, which may include casino management, slot systems, player tracking, cage and credit, point-of-sale, hotel, access control, surveillance integrations, and other regulated applications.
• Maintain user accounts, role-based access, multifactor authentication, privileged access, and timely onboarding, transfer, and termination changes.
• Monitor system health, capacity, logs, alerts, and scheduled jobs; investigate issues and restore service within established priorities and escalation procedures.
• Perform operating system and application updates, vulnerability remediation, endpoint protection administration, and configuration management in accordance with change-control standards.
• Manage backup schedules, validate successful completion, test restorations, and support disaster recovery and business continuity exercises.
• Provide advanced technical support for servers, workstations, mobile devices, printers, interfaces, and business applications; document incidents, resolutions, and recurring problems.
• Coordinate maintenance and troubleshooting with gaming system manufacturers, managed service providers, telecommunications carriers, and other approved vendors.
• Maintain accurate inventories, network and system diagrams, configuration records, standard operating procedures, and knowledge articles.
• Support audits, regulatory reviews, evidence requests, and internal controls by producing accurate records and promptly remediating identified issues.
• Follow cybersecurity, data privacy, segregation-of-duties, physical access, and confidential information handling requirements.
• Participate in projects, upgrades, property openings or expansions, testing, implementation, and post-deployment support.
• Service orientation and professional communication
• Analytical troubleshooting and sound judgment
• Security and compliance awareness
• Attention to detail and accurate documentation
• Ownership, reliability, and follow-through
• Collaboration across departments and vendors
• Ability to remain effective during service disruptions and changing priorities
• Project Management

Job Responsibilities

• Administer, monitor, patch, and troubleshoot Windows, virtualization platforms, directory services, group policies, storage, backups, and cloud-connected services.
• Support gaming-related and property systems, which may include casino management, slot systems, player tracking, cage and credit, point-of-sale, hotel, access control, surveillance integrations, and other regulated applications.
• Maintain user accounts, role-based access, multifactor authentication, privileged access, and timely onboarding, transfer, and termination changes.
• Monitor system health, capacity, logs, alerts, and scheduled jobs; investigate issues and restore service within established priorities and escalation procedures.
• Perform operating system and application updates, vulnerability remediation, endpoint protection administration, and configuration management in accordance with change-control standards.
• Manage backup schedules, validate successful completion, test restorations, and support disaster recovery and business continuity exercises.
• Provide advanced technical support for servers, workstations, mobile devices, printers, interfaces, and business applications; document incidents, resolutions, and recurring problems.
• Coordinate maintenance and troubleshooting with gaming system manufacturers, managed service providers, telecommunications carriers, and other approved vendors.
• Maintain accurate inventories, network and system diagrams, configuration records, standard operating procedures, and knowledge articles.
• Support audits, regulatory reviews, evidence requests, and internal controls by producing accurate records and promptly remediating identified issues.
• Follow cybersecurity, data privacy, segregation-of-duties, physical access, and confidential information handling requirements.
• Participate in projects, upgrades, property openings or expansions, testing, implementation, and post-deployment support.

Competencies

• Service orientation and professional communication
• Analytical troubleshooting and sound judgment
• Security and compliance awareness
• Attention to detail and accurate documentation
• Ownership, reliability, and follow-through
• Collaboration across departments and vendors
• Ability to remain effective during service disruptions and changing prioritiesProject Management

About

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.