Administrator, Service Center - TForce Freight

TForce Freight; Romulus (MI); On-site; USD 29,000 - 39,000; Full time

Job summary

TForce Freight in Romulus, MI is seeking a Service Center Clerk to handle customer inquiries, paperwork, and freight tracing while coordinating with dispatch offices to manage load schedules and rate quotes.

The role involves answering inquiries, processing documents, and ensuring accurate data entry for bills from manifests in a fast-paced logistics environment.

Qualifications

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Basic computer skills

Responsibilities

• Review invoices.
• Work with both central and local dispatch offices to assist in managing load schedules.
• Answer customer inquiries relating to rate quotes, appointments, etc.
• Perform data entry functions (i.e. keying bills from manifests)

Skills

Data entry

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Summary

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.

Job Description

Job Title

Clerk, Service Center

Job Summary

This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.

Job Responsibilities

• Review invoices.
• Work with both central and local dispatch offices to assist in managing load schedules.
• Answer customer inquiries relating to rate quotes, appointments, etc.
• Perform data entry functions (i.e. keying bills from manifests)

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Basic computer skills