Dispatcher, Central Dispatch - TForce Freight

TForce Freight; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

TForce Freight is seeking a Dispatcher in Central Dispatch to coordinate freight movements, forecast volumes, and optimize load planning within a regional network. You will supervise clerks and work with field operations to ensure plans are understood and executed efficiently.

The role requires attention to detail, incident investigation skills, and the ability to manage reports while maintaining compliance with relevant regulations. A flexible schedule and weekend availability are preferred.

Qualifications

• Bachelor's Degree (or internationally comparable degree).
• U.S. citizen or otherwise authorized to work in the U.S. (visa sponsorship not available).
• Willing to work flexible shift hours and possibly weekends (preferred).
• Experience in a production/processing environment and/or trucking industry (preferred).
• Pays close attention to detail; strong incident investigation and regulatory compliance knowledge.

Responsibilities

• Reviews freight volume and forecasts with Operations to conduct load planning and staffing.
• Creates contingency plans for excess/low freight volume to meet goals.
• Communicates plans with Operations to handle freight volume and service levels.
• Monitors freight movement to identify issues and mitigate delays.
• Plans equipment needs to reduce idle time and costs.

Skills

Attention to detail

Incident investigation

Legal and regulatory knowledge

Manage reports

Shift flexibility

Education

Bachelor's degree or international equivalent

Job description

Job Title

Dispatcher, Central Dispatch

Job Summary

The Central Dispatch Supervisor manages and coordinates the timely movement of customers freight while utilizing resources in the most cost-effective manner. They assess freight volumes and forecasts to execute load planning. This position provides integrated and comprehensive line haul solutions, generates reports, and coordinates line haul communication for a given region. The Central Dispatch Supervisor analyzes TFF operational performance to identify improvement opportunities and maximize efficiencies. They supervise specialists and clerks working within a region. In addition, this position communicates extensively with field operations personnel so that plans are understood, and expectations are met.

Job Description

The Central Dispatch Supervisor manages and coordinates the timely movement of customers freight while utilizing resources in the most cost-effective manner. They assess freight volumes and forecasts to execute load planning. This position provides integrated and comprehensive line haul solutions, generates reports, and coordinates line haul communication for a given region. The Central Dispatch Supervisor analyzes TFF operational performance to identify improvement opportunities and maximize efficiencies. They supervise specialists and clerks working within a region. In addition, this position communicates extensively with field operations personnel so that plans are understood, and expectations are met.

Job Responsibilities

• The Central Dispatch Supervisor reviews freight volume and forecasts with Operations to conduct load planning (e.g., staffing needs, driver availability, etc.), meet operational targets, maintain cost-effectiveness, and ensure regulatory compliance.
• Creates contingency plans for excess and low freight volume in specific lanes to meet operational goals and to prepare for variances (e.g., driver issues, late arrivals, weather delays, mechanical failures, etc.).
• Communicates plans with Operations to handle freight volume and meet service levels.
• Monitors freight movement to anticipate and identify key issues impacting cost and to mitigate delays.
• Plans equipment needs for contracts, rails, etc.) to reduce non-productive schedules and cost.

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Employer will not sponsor visas for position
• Pays Close Attention to Detail
• Incident Investigation
• Legal, Regulatory and Compliance Knowledge
• Manage Reports
• Bachelor's Degree (or internationally comparable degree)
• Willing to work flexible shift hours and possibly on the weekends -Preferred
• Experience in a production/processing environment and/or trucking industry -Preferred