Administrator Property Maintenance

ADUSA Distribution LLC; Salisbury (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector seeks an Administrator for Property Maintenance to ensure efficient management of maintenance across 1800+ leased locations. The role involves communication with landlords, managing maintenance requests, and ensuring compliance with lease agreements. Ideal candidates will have an associate degree or relevant experience, strong customer service skills, and proficiency in Microsoft Office. Join a diverse team committed to continuous learning and support.

Qualifications

• 3+ years' experience in related fields or Associate Degree required.
• 1 to 3 years of office experience needed.
• Understanding of lease language and documentation is essential.

Responsibilities

• Analyze landlord maintenance and repair issues according to lease requirements.
• Provide landlords with proper notice of maintenance issues.
• Coordinate with operations on remodel work orders.

Skills

Communication

Customer Service

Interpersonal Skills

Education

Associate Degree in Business

Legal

Real Estate

Tools

Microsoft Office

CMMS

Job description

Join to apply for the Administrator Property Maintenance role at Ahold Delhaize USA

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Join to apply for the Administrator Property Maintenance role at Ahold Delhaize USA

Address: USA-NC-Salisbury-2110 Executive Drive

Store Code: Maintenance Centers (5135118)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Administrator I, Landlord Services is responsible for ensuring all ADUSA leased locations, consisting of approximately 1800+ locations, are efficiently and economically maintained according to lease guidelines. This role involves following up on landlord approvals, managing emergency maintenance expenditures, and researching bill backs for tenant expense recovery.

Duties and Responsibilities:

1. Analyze Landlord maintenance and repair issues for all banners according to operational procedures and lease requirements in a timely manner.
2. Prioritize and analyze emergency situations daily.
3. Provide Landlords with proper notice of maintenance issues and follow up until completion.
4. Send legal notices of default to Landlords, Lenders, and Property Managers for unresolved issues.
5. Confirm completion of work with store managers and/or maintenance technicians before closing work orders.
6. Review lease language to determine responsibilities, previous work orders, and validate default notices; document in maintenance software.
7. Partner with Legal Department on escalated repair requests requiring legal assistance.
8. Enforce lease provisions, send notices, and default letters to non-compliant Landlords, including notices to lenders if necessary.
9. Obtain bids, award contracts, generate scopes of work, review quotes, and oversee work if Landlords fail to address defaults.
10. Assist Landlords with maintenance requests and research customer complaints related to Landlord maintenance.
11. Enter work orders related to store renewals, landscaping, pavement, exterior building, lighting, and re-lamping.
12. Provide current conditions of Landlord responsibilities for real estate transactions like sales or refinancing.
13. Manage requests for property changes, document and follow up for Landlord approval.
14. Research site plans, GIS systems, and maps for legal descriptions and easements.
15. Partner with Engineering and Construction to determine responsibilities and review past work.
16. Collaborate with Energy Department on lighting upgrades, including negotiations.
17. Coordinate with Operations on remodel work orders and re-grand openings.
18. Work with Real Estate on capital improvements and lease modifications.
19. Perform additional duties as needed to support business needs and company values.

Qualifications:

1. Associate Degree in Business, Real Estate, Legal, or 3+ years' experience in related fields.
2. 1 to 3 years of office experience.
3. 1+ years retail experience.
4. Excellent communication and interpersonal skills.
5. Ability to understand lease language and documentation.
6. Strong customer service skills.
7. Proficiency in Microsoft Office (Word, Excel, Outlook).
8. Understanding of commercial real estate industry.
9. Knowledge of property maintenance, repairs, bidding, and negotiations.
10. Working knowledge of CMMS and real estate record systems.

At Ahold Delhaize USA, we value diversity, equity, inclusion, and belonging, supporting our associates' physical, financial, and emotional wellness. We promote a culture of collaboration, curiosity, and continuous learning, investing in our people's growth.