TAX ADMINISTRATOR II, EMPLOYMENT DEVELOPMENT DEPARTMENT

Employment Development Department; California; Hybrid; USD 95,000 - 124,000; Full time

Job summary

The Employment Development Department (EDD) in Sacramento, CA seeks a Tax Administrator II, Chief of the Office of Taxpayer Rights Advocate. This permanent, full-time role leads the Settlements Office, Taxpayer Advocate Office and Publications/Marketing Services Group and directs the resolution of complex taxpayer and claimant complaints in accordance with laws and policies.

Hybrid telework is available; standard hours are 8:00am–5:00pm, Monday to Friday.

Responsibilities

• Oversee and direct the Settlements Office, Taxpayer Advocate Office and Publications/Marketing Services Group.
• Provide guidance to resolve the most sensitive and complex taxpayer and claimant complaints in line with applicable laws and policies.

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-536758

Position #(s): 280-620-4333-010

Working Title: Office of Taxpayer Rights Advocate, Chief

Classification: TAX ADMINISTRATOR II, EMPLOYMENT DEVELOPMENT DEPARTMENT

$8,518.00 - $11,114.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00am - 5:00pm

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

In a fast paced environment, the Tax Administrator II functions as the Chief of the Office of the Taxpayer Rights Advocate. Responsibilities include overseeing, planning, organizing, and directing the support activities for the Settlements Office, Taxpayer Advocate Office and the Publications and Marketing Services Group. The incumbent will provide oversight to the section and ensure the resolution of the more sensitive and complex taxpayer and/or claimant complaints in accordance with laws, regulations, policies and equitable standards and, when appropriate, educate the employer on the appropriate laws, rules and regulations to facilitate voluntary compliance; written responses to controlled correspondence, ensuring the quality, timeliness and coordinating resolution with the Tax Branch program area, the Governor's Office, elected officials, government agencies, taxpayers and/or their representatives and claimants; oversight to the outreach efforts of staff intended to promote voluntary compliance and education of employers including the Tax Branch sponsored Small Business Employer Advisory Committee.

This position exists in Sacramento County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Examination/Assessment

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

The Tax Administrator II is a Departmental Promotional exam for EDD employees only. The next administration of the Tax Administrator II exam is tentatively scheduled for July, 2027.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.