ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Campbell (CA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking an Administrative Support Specialist to manage inbound patient communications, schedule appointments, and document clinical data. This remote role is aimed at enhancing patient experiences and coordinating tasks alongside the care team. Immediate hiring is in process, though no applications are being accepted now.

Benefits

Competitive salary

Medical, dental & vision benefits

401k match

Paid time off (PTO)

Home office stipend

Responsibilities

• Manage inbound calls, obtain demographic information, and schedule appointments.
• Document member data in electronic health record and care facilitation platforms.
• Coordinate correspondence and outgoing patient communications.
• Partner with care team to complete visit-related tasks.
• Utilize platforms to track tasks and optimize member experiences.

Job description

Administrative Assistant / Remote - Anywhere in U.S. / Competitive salary / Medical, dental & vision / 401k match / PTO / Home office stipend

As an Administrative Support Specialist at Synapticure, your responsibilities include:

1. Managing inbound calls, obtaining demographic information for new patients, and scheduling or rescheduling appointments per protocol;
2. Accurately collecting and documenting member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms;
3. Coordinating correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources;
4. Partnering with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports;
5. Utilizing care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.

Note: Hiring immediately. No longer accepting applications.