ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Opa-Locka (FL); Remote; USD 35,000 - 55,000; Full time

Job summary

Synapticure is seeking an Administrative Support Specialist for a remote role serving the U.S. This position requires managing patient communications, documenting essential data, and supporting the care team. Competitive salary and benefits like medical insurance, 401k match, and a home office stipend are offered.

Benefits

Competitive salary

Medical, dental & vision

401k match

Paid time off (PTO)

Home office stipend

Qualifications

• Experience in similar administrative roles is beneficial.
• Proficient with electronic health record (EHR) systems.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage inbound calls and schedule appointments.
• Document clinical and demographic data in EHR.
• Coordinate patient communication and member resources.

Skills

Communication

Organization

Data Entry

Job description

Administrative Assistant / Remote - Anywhere in U.S. / Competitive salary / Medical, dental & vision / 401k match / PTO / Home office stipend

As an Administrative Support Specialist at Synapticure, you will:

1. Manage inbound calls, obtain demographic information for new patients, and schedule or reschedule appointments per protocol.
2. Accurately collect and document member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms.
3. Coordinate correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources.
4. Partner with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports.
5. Utilize care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.

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