ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Barberton (OH); Remote; USD 35,000 - 55,000; Full time

Job summary

Synapticure is seeking an Administrative Assistant to support operations remotely across the U.S. The role involves managing patient communications, documenting data in EHR systems, and coordinating care-related tasks. This position offers competitive salary, medical benefits, and a home office stipend, ensuring a supportive environment for productivity.

Benefits

Medical, dental & vision insurance

401k match

PTO

Home office stipend

Qualifications

• Experience with electronic health records (EHR) preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Manage inbound calls and schedule appointments.
• Document member clinical and demographic data accurately.
• Coordinate patient communications and tasks with the care team.

Skills

Data entry

Communication

Customer service

EHR proficiency

Organization

Job description

Administrative Assistant / Remote - Anywhere in U.S. / Competitive salary / Medical, dental & vision / 401k match / PTO / Home office stipend

As an Administrative Support Specialist at Synapticure, your responsibilities include:

1. Managing inbound calls, obtaining demographic information for new patients, and scheduling or rescheduling appointments per protocol;
2. Accurately collecting and documenting member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms;
3. Coordinating correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources;
4. Partnering with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports;
5. Utilizing care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.

Note: This position is available for immediate hiring.