ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Shawnee (KS); Remote; USD 35,000 - 55,000; Full time

Job summary

Synapticure is seeking an Administrative Support Specialist to manage patient interactions and administrative tasks remotely from anywhere in the U.S. This role requires strong organizational and communication skills while collaborating with the care team to enhance member experience. Immediate hiring is available for qualified candidates interested in joining a supportive healthcare environment.

Benefits

Competitive salary

Medical, dental & vision benefits

401k match

Paid Time Off (PTO)

Home office stipend

Qualifications

• Experience with electronic health records (EHR) preferred.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Manage inbound calls and schedule appointments.
• Collect and document member data accurately in EHR.
• Coordinate patient communications and support care team tasks.

Skills

Communication

Organization

Attention to detail

Time management

Job description

Administrative Assistant / Remote - Anywhere in U.S.

Benefits: Competitive salary, Medical, dental & vision, 401k match, PTO, Home office stipend

Job Description: As an Administrative Support Specialist at Synapticure, your responsibilities will include:

1. Managing inbound calls, obtaining demographic information for new patients, and scheduling or rescheduling appointments according to protocol.
2. Accurately collecting and documenting member clinical and demographic data in a timely manner within electronic health records (EHR) and care facilitation platforms.
3. Coordinating correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources.
4. Partnering with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports.
5. Utilizing care facilitation and scheduling platforms to track tasks, organize information, and enhance member experience.

Note: Hiring Immediately.