HR Administrative Support Specialist

FirstEnergy; Akron (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

FirstEnergy is seeking an HR Administrative Support Specialist to provide comprehensive administrative and customer service support to the Human Resources department. You will assist with HR processes, records management, reporting, compliance tracking, and department coordination.

The role requires handling employee inquiries, onboarding activities, training coordination, and ensuring accuracy and confidentiality in HR materials.

Qualifications

• Requires HS diploma/GED; bachelor’s preferred in HR, business, or related field.
• Minimum 3 years of administrative experience; HR admin experience preferred.
• Proficient with MS Office (Outlook, Word, PowerPoint, Excel).
• Strong written and verbal communication, organization, and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Provide administrative support to the HR team, including scheduling, correspondence, file maintenance, reporting, mail distribution, and reception.
• Assist with routine HR programs, onboarding, training coordination, and compliance documentation.
• Maintain accurate HR records, databases, personnel files, and reporting materials with confidentiality.
• Prepare, proofread, and format HR correspondence, reports, and presentations.
• Support purchasing, invoices, PO processing, expense reconciliation, budgeting, and record retention.
• Administer validated applicant testing, including EEI testing, as needed.
• Tradeoffs: manage confidentiality and support outage/storm restoration activities when required.

Skills

Administrative support

Microsoft Office

Communication

Customer service

Education

Bachelor’s degree in HR or related field

High school diploma or GED

Tools

SAP

Coupa

Empower

Intelex

FileNet

Job description

FirstEnergy is seeking an HR Administrative Support Specialist to provide comprehensive administrative and customer service support to the Human Resources department. You will assist with HR processes, records management, reporting, compliance tracking, and department coordination.

The role requires handling employee inquiries, onboarding activities, training coordination, and ensuring accuracy and confidentiality in HR materials.