Administrative Support Specialist – Office & Scheduling

State-of-Missour; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Missouri is recruiting for an Administrative Assistant to support the Assistant Directors of the Joplin and Springfield Regional Offices. Typical working hours are 8:00 AM to 5:00 PM, Monday through Friday, with the position domiciled in Springfield Regional Office or Joplin Satellite Office.

Responsibilities include answering calls, handling information requests to determine eligibility for services, greeting visitors, managing calendars, handling mail/faxes, and creating documents and

Qualifications

• Knowledge of general office practices.
• Proficiency in Microsoft 365 programs.
• Excellent organization and communication skills.

Responsibilities

• Answer incoming calls for regional offices and route calls correctly.
• Prepare and distribute information requests to aid in determining a Consumer's eligibility for services and manage request through the process.
• Receive, review, file, and/or process Abuse/Neglect Inquiries/Investigations.
• Greet and assist visitors to the regional offices.
• Maintain vehicle/meeting room calendars and maintain schedules for both.
• Receive and distribute mail and faxes.
• Create documentations, flyers, and presentations.
• Coordinate employee-related events.
• Attend required meetings.
• Demonstrate flexibility in completing other tasks from Assistant Directors.

Skills

General office practices

Microsoft 365 programs

Excellent organization and ̵

Education

Lean Six Sigma yellow belt or higher certification

U/R Training

Job description

State of Missouri is recruiting for an Administrative Assistant to support the Assistant Directors of the Joplin and Springfield Regional Offices. Typical working hours are 8:00 AM to 5:00 PM, Monday through Friday, with the position domiciled in Springfield Regional Office or Joplin Satellite Office.

Responsibilities include answering calls, handling information requests to determine eligibility for services, greeting visitors, managing calendars, handling mail/faxes, and creating documents and