Administrative Support Assistant

State of Missouri; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of Missouri Department of Mental Health seeks an administrative support position to assist the Assistant Directors of the Joplin and Springfield Regional Offices. The role involves handling calls, processing inquiries, and coordinating visits and schedules.

Candidates should have 0-1 years of experience and familiarity with general office practices, plus proficiency in Microsoft 365 and strong organization and communication skills.

Qualifications

• Minimum qualifications include 0-1 years of relevant work experience.
• Knowledge of general office practices is preferred.
• Proficiency with Microsoft 365 programs and strong organizational and communication skills are desired.

Responsibilities

• Answer incoming calls for regional offices and route calls correctly.
• Prepare and distribute information requests to aid in determining a Consumer's eligibility for services.
• Receive, review, file, and/or process Abuse/Neglect Inquiries/Investigations.
• Greet and assist visitors to the regional offices.
• Maintain vehicle/meeting room calendars and schedules.
• Receive and distribute mail and faxes.
• Create documentations, flyers, and presentations.
• Coordinate employee-related events.
• Attend required meetings.
• Demonstrate flexibility in completing other tasks.

Skills

General office practices

Organization

Communication

Tools

Microsoft 365

Job description

Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday

Job Location:

This position will be domiciled in Springfield Regional Office or Joplin Satellite Office.

Why You'll Love This Position

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

In this position, you will support the Assistant Directors of the Joplin and Springfield Regional Offices in the following ways:

• Answer incoming calls for regional offices and route calls correctly.
• Prepare and distribute information requests to aid in determining a Consumer's eligibility for services and manage request through the process.
• Receive, review, file, and/or process Abuse/Neglect Inquiries/Investigations.
• Greet and assist visitors to the regional offices.
• Maintain vehicle/meeting room calendars and maintain schedules for both.
• Receive and distribute mail and faxes.
• Create documentations, flyers, and presentations.
• Coordinate employee-related events.
• Attend required meetings.
• Demonstrate flexibility in completing other tasks from Assistant Directors.

Minimum Qualifications:

• 0-1 years of relevant work experience.

Preferred Qualifications:

• Knowledge of general office practices.
• Proficiency in Microsoft 365 programs.
• Excellent organization and communication skills.

Desired Qualifications

• Lean Six Sigma yellow belt or higher certification
• U/R Training

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have any questions regarding this position, please contact Human Resources at [e-mail].