Administrative Support Specialist II

City of Portsmouth; Portsmouth (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Portsmouth seeks an experienced administrative support specialist to perform routine clerical tasks, including word processing, data entry, and report generation. The role reports to the Office Supervisor and supports department activities.

The candidate will handle inquiries from the public, maintain files and calendars, and coordinate with staff to ensure procedures are followed accurately and efficiently.

Qualifications

• High School Diploma and 2-3 years of progressively responsible administrative work experience.
• Experience with word processing, spreadsheets, data entry and retrieval.
• Ability to handle inquiries from the public and provide general program information.

Responsibilities

• Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval; reviews forms and data to ensure accuracy; generates reports and records; handles inquiries from the public.
• Uses Online Automated Services Information System (OASIS) and various word processing/file maintenance programs to enter, store and retrieve information; maintains files.
• Maintains calendars and schedules appointments; manages filing systems and office supplies; routes messages to department personnel.

Skills

Administrative support

Data entry

Customer service

Education

High School Diploma and 2-3 years of administrative experience

Tools

OASIS system

Word processing

Spreadsheets

Job description

City of Portsmouth seeks an experienced administrative support specialist to perform routine clerical tasks, including word processing, data entry, and report generation. The role reports to the Office Supervisor and supports department activities.

The candidate will handle inquiries from the public, maintain files and calendars, and coordinate with staff to ensure procedures are followed accurately and efficiently.