Administrative Support Specialist — Flexible Schedule & Benefits

Paylocity; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life

403b retirement (with match)

Pet Insurance

Employee Assistance Programs

Tuition Reimbursement

EAP

Job summary

AMHC is seeking an Administrative Support Specialist – Outpatient to join our outpatient services team. This role provides essential administrative support to clinical staff and helps ensure smooth daily operations in a patient-centered environment.

You will handle client intakes, ESR records, billing tasks, scheduling, and general clerical duties while maintaining compliant processes and friendly client interactions.

Qualifications

• This position requires a High School diploma or equivalent.
• Basic courses in business/secretarial areas.
• Good-to-excellent working knowledge of general office procedures.

Responsibilities

• Serve as the first point of contact for clients and visitors.
• Complete administrative components of client intakes and set up ESRs.
• Collect and process payments; establish client fees and payment agreements.
• Maintain staff schedules and send appointment reminders.
• Process daily deposits and maintain money controls.
• Track insurance authorizations and submit extension requests as needed.
• Verify insurance information and assist in resolving billing errors.
• Maintain ESR administrative components and client records.
• Run reports, manage file storage and destruction per retention guidelines.
• Answer and direct calls; process mail and inter-office communications.
• Provide general clerical support and coordinate IT for needs.
• Ensure compliance with agency policies.

Skills

Client services

Organizational skills

Communication

Billing support

Education

High School diploma or equivalent

Tools

Electronic Service Records (ESR)

Job description

AMHC is seeking an Administrative Support Specialist – Outpatient to join our outpatient services team. This role provides essential administrative support to clinical staff and helps ensure smooth daily operations in a patient-centered environment.

You will handle client intakes, ESR records, billing tasks, scheduling, and general clerical duties while maintaining compliant processes and friendly client interactions.