Outpatient Admin Specialist - Flexible Schedule & Growth

Aroostook Mental Health Services, Inc.; Calais (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

403b Retirement (with match)

Pet Insurance

Employee Assistance Programs

Tuition Reimbursement

Supplemental Insurance

Job summary

Aroostook Mental Health Services, Inc. in Calais, Maine, is seeking a full-time Administrative Support Specialist – Outpatient. You will assist clinical staff, handle intake tasks, billing, and case records to ensure smooth outpatient operations.

The role emphasizes organization, accuracy, and a patient-centered approach, with support across multiple administrative functions and potential involvement in satellite offices.

Qualifications

• High School diploma or equivalent required.
• Basic courses in business/secretarial fields.
• Good working knowledge of general office procedures.

Responsibilities

• Serve as first contact for clients and visitors.
• Complete client intakes and set up ESR records.
• Collect payments and set up fees and agreements.
• Maintain staff schedules and send reminders.
• Process daily deposits and money controls per policy.
• Track insurance authorizations and extensions as needed.
• Verify insurance information and resolve billing errors.
• Maintain ESR records and run reports.
• Scan documents and manage file storage/destruction.
• Fulfill external record requests.
• Answer calls, direct inquiries, and process mail.
• Maintain office supplies; coordinate IT needs.
• Provide general clerical support (mailing, copying, etc.).
• Ensure compliance with agency policies.
• Participate in orientation and training of new staff.
• Support satellite offices as requested.

Skills

Client services

Administrative support

Attention to detail

Financial/payer processing

Education

High School diploma or equivalent

Business/secretarial courses

Tools

ESR system

Billing processing tools

Job description

Aroostook Mental Health Services, Inc. in Calais, Maine, is seeking a full-time Administrative Support Specialist – Outpatient. You will assist clinical staff, handle intake tasks, billing, and case records to ensure smooth outpatient operations.

The role emphasizes organization, accuracy, and a patient-centered approach, with support across multiple administrative functions and potential involvement in satellite offices.