Administrative Support Specialist

Uog; Guam; On-site; USD 38,000 - 47,000; Full time

Job summary

The University of Guam is seeking an Administrative Support Specialist to provide administrative support, including correspondence, reports, forms, meeting materials, and records management for Auxiliary Enterprises such as Triton Store, Cafe, and Post Office.

The role handles payroll submissions, onboarding, timekeeping, cashiering with POS systems, and reconciliation of purchasing card transactions, while maintaining confidential employee records and assisting with budget tracking and

Qualifications

• Bachelor’s degree or equivalent in business/administration.
• Experience maintaining confidential personnel and financial records.
• Proficiency with computerized information systems and customer service.

Responsibilities

• Provide administrative support including correspondence, reports, and filing.
• Coordinate attendance records, payroll submissions, onboarding paperwork.
• Respond to inquiries from students, faculty, staff, vendors, and the public.
• Perform cashiering and POS transactions with accurate deposits.
• Balance cash drawers and prepare deposits; reconcile purchasing card transactions.
• Prepare recurring financial and operational reports.
• Coordinate student employee schedules and timekeeping.

Skills

Customer service

Cash handling

Timekeeping

Records management

Organizational skills

Communication

Education

Bachelor's degree in Business Administration, Public Administration, Management, Accounting, or related field

3+ years administrative support experience

GED or high school diploma (equivalent)

Tools

Ellucian Colleague

UI Web

Job description

UGPP /J-01 $37,913.00 – UGPP /J-07 $47,391.00 Per Annum

Job Description Summary

CHARACTER OF DUTIES : The Administrative Support Specialist provides administrative support, including preparation of correspondence, reports, forms, meeting materials, personnel documents, filing systems, records management, and document routing for approval. Coordinates personnel-related activities including attendance records, leave requests, payroll submissions, onboarding paperwork, personnel transactions, and maintenance of confidential employee records. Provides customer service to students, faculty, staff, vendors, and the public by responding to inquiries regarding Triton Store, Cafe, and Post Office services in person, by telephone, and electronically. Performs cashiering functions including operation of point‑of‑sale systems, processing cash, checks, credit card, and departmental transactions, balancing cash drawers, preparing deposits, and maintaining accurate transaction records. Reconciles purchasing card transactions, departmental charges, invoices, deposits, and related financial records; assists with budget tracking and preparation of recurring financial reports. Coordinates and maintains student employee schedules, timekeeping records, work assignments, and related administrative documentation. Maintains administrative and operational records for Auxiliary assignments and related administrative documentation. Maintains administrative and operational records for Auxiliary Enterprises, including the Triton Store, Cafe, and Post Office; prepares recurring statistical and operational reports. Coordinates meetings, training sessions, special events, travel arrangements, reimbursements, and departmental activities. Maintains office supplies, equipment service records, and facility maintenance requests; coordinates administrative follow‑up with appropriate departments. Performs other related administrative duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Management, Accounting, or related field; or
• At least three (3) years of progressively responsible administrative support experience with maintaining confidential personnel and financial records, preparing reports and correspondence, providing customer service in a business or office environment, and using computerized information systems; or
• Any equivalent combination of experience and training which provides the minimum knowledge, abilities, and/ or skills.

NECESSARY SPECIAL QUALIFICATION :

• Valid Guam Driver’s Llcense.

QUALIFICATIONS REQUIRED :

• A high school diploma; or
• Successful completion of General Education Development ( GED ) Test; or
• The equivalent of a general education high school program; or
• Successful completion of a certification program, from a recognized accredited or certified vocational technical institution, in a specialized field for the job.

Preferred Qualifications

• Two (2) or more years supporting retail, bookstore, cafe, post office, hospitality, or auxiliary enterprise operations.
• Experience reconciling cash receipts, deposits, P-card transactions, or departmental charges .
• Experience coordinating student employees or temporary staff.
• Experience preparing operational, financial, or statistical reports .
• Experience utilizing Ellucian Colleague, UI Web, or similar enterprise systems.

Minimum Knowledge, Abilities and Skills Ability to obtain University-required certifications related to cash handling, information security, or other administrative functions as required. Ability to prioritize daily administrative workload and office activities. Ability to respond to routine customer service inquiries and operational questions. Skill in scheduling meetings and coordinating administrative activities. Knowledge of filing systems and records management processes. Ability to verify completeness of forms and supporting documentation. Skills in resolving routine cashiering and point-of-sale discrepancies within established procedures. Skills in coordinating student employee schedules and routine office coverage. Skills in preparing recurring reports and correspondence.

Physical Requirements

Other Information

EDUCATION :

Applicants claiming degrees or credit hours are required to upload a certified copy of the documents (e.g. transcripts, high school diploma, or GED certification) with the online job application through UOG’s online employment portal at https://uog.peopleadmin.com .

WORK ELIGIBILITY :

Submission of completed job applications authorizes the University of Guam to seek and obtain information regarding the applicant’s suitability for employment. All factors which are job related may be investigated (e.g. previous employment, educational credentials, and criminal records). All information obtained may be used to determine the applicant’s eligibility for employment in accordance with equal employment opportunity guidelines. In addition, the applicant releases previous employers and job related sources from legal liability for the information provided.

Section 25103, Chapter 25, Title 10 of the Guam Code Annotated requires college or university employees to undergo a physical examination, to include a test for tuberculosis (skin or x-ray), prior to employment and at least annually thereafter. A report of such examination must be conducted by a licensed physician within a state or territory of the United States and must be submitted upon request.

Federal law requires presentation of eligibility to work in the United States within seventy-two (72) hours of reporting for employment. Specifically, 8 USC 1324A requires theemployer to verify the identity and eligibility to work in the United States of all newly hired employees. The University of Guam is required to comply with this law on a non-discriminatory basis. If you are hired to fill a position within the University of Guam, you will be required to present valid documents to comply with the law.

Due to budgetary constraints, UOG is not able to pay the additional application cost of $100,000 as required by the U.S. Presidential Proclamation for any applicants that will require an H1B Visa to legally work at UOG .

POLICE AND COURT CLEARANCE :

Pursuant to Public Law No. 28-24 and Executive Order No. 2005-34, applicants selected for a position are required to provide original police and court (Superior Court of Guam) clearances of no more than three (3) months old prior to commencement of employment. Off-island applicants must obtain clearances from their place of residence. Applicants are responsible for fees associated with obtaining the clearances.

THE UNIVERSITY OF GUAM IS AN EQUAL OPPORTUNITY EMPLOYER AND PROVIDER :

The University of Guam complies with Public Law 24-109 in reference to the provisions and requirements of the Americans with Disabilities Act. Assistance in EEO / ADA matters and inquiries concerning the application of Title IX and its implementing regulations may be referred to the University’s Director, EEO and Title IX/ ADA Coordinator, located at the EEO / ADA Office, Dorm II, Iya Hami Hall, Room 104, Telephone No. [phone]; TTY [phone]; or to the Office of Civil Rights ( OCR ).

Job Open Date

Job Open Date 10/08/2026

Job Application Deadline

Job Application Deadline 10/21/2026