Administrative Support Specialist

Americold Logistics LLC; Atlanta (GA); On-site; USD 36,000 - 42,000; Full time

Job summary

Americold Logistics LLC is seeking a detail-oriented office assistant in Atlanta to perform a variety of clerical tasks. You will answer phones, manage records, process documents, and support office operations such as filing, inventory, and calendar management.

The role requires strong customer service skills, clear communication, and proficiency with Microsoft Office and warehouse systems. Travel may be required for business purposes, and the environment can be fast-paced and deadline-driven.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.
• Ability to work efficiently in a fast-paced, deadline-oriented environment.
• Attention to detail.
• Multitasking across duties.
• Collaborating effectively with colleagues and responding to feedback.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Arithmetic

Filing

Office procedures

Education

High school diploma or GED

Tools

Warehouse Management Systems

Microsoft Office Suite

Calculators

Photocopiers

Desktop computers

Job description

Americold Logistics LLC is seeking a detail-oriented office assistant in Atlanta to perform a variety of clerical tasks. You will answer phones, manage records, process documents, and support office operations such as filing, inventory, and calendar management.

The role requires strong customer service skills, clear communication, and proficiency with Microsoft Office and warehouse systems. Travel may be required for business purposes, and the environment can be fast-paced and deadline-driven.