Administrative Support II

Group SSI; Ashburn (VA); On-site; USD 30,000 - 39,000; Full time

Job summary

Group SSI in Ashburn, VA is seeking an Administrative Support II to provide in-person administrative and operational support to branch offices of the FHWA's Eastern Federal Lands Highway Division. Reliable commuting to the Ashburn duty location is required.

Daily duties include handling letters, records, travel documentation, timekeeping, and document processing while coordinating meetings and cross-coverage for a coordinated administrative team.

Qualifications

• Minimum administrative office experience required.
• Proficiency with MS Office and collaboration tools.
• Ability to manage time and competing deadlines.
• Must be able to commute to Ashburn, VA.

Responsibilities

• Prepare, edit, proofread, format, distribute and track letters and memos; maintain electronic and paper records.
• Manage shared inboxes, phone and reception duties, mail, scanning, copying and shredding.
• Coordinate meetings, calendars, invitations, agendas, minutes and follow-up.
• Support travel planning and documentation using E2 Travel or similar systems.
• Track employee time using Castle and P6 Primavera; reconcile discrepancies.
• Prepare and process purchase requisitions using ESC PRISM; participate in training.
• Maintain desk procedures and administrative trackers; assist visitors.
• Provide cross-coverage for other administrative stations and adapt to priorities.

Skills

Administrative support

Document preparation

Proofreading

Customer service

Communication

Time management

Independence

Team collaboration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SharePoint

Teams

Google Workspace

ESC PRISM

Castle

P6 Primavera

E2 Travel

Job description

Location: 22001 Loudoun County Parkway, Building E2, Suites 200 & 300, Ashburn, VA 20147 | Work arrangement: On-site | Schedule: Monday–Friday, eight hours per day, normally beginning at 7:00 a.m. or as coordinated; Government office window 7:00 a.m.–4:00 p.m. | Anticipated start: February 1, 2027, subject to award and security onboarding

Position Summary

SSI Group is recruiting three Administrative Support II professionals to provide in-person administrative and operational support to branch offices of the Federal Highway Administration's Eastern Federal Lands Highway Division in Ashburn, Virginia. Each team member will support an assigned branch while working across a coordinated administrative team to maintain coverage and continuity. Candidates must be able to commute reliably to the Ashburn duty location.

Key Responsibilities

• Prepare, edit, proofread, format, distribute and track letters, memoranda, reports, presentations and other official correspondence; maintain electronic and paper records.
• Manage shared inboxes, telephone and reception duties, incoming mail and packages, document scanning, copying and secure shredding.
• Coordinate meetings, conference calls and webinars; manage calendars, invitations, agendas, meeting materials, minutes and follow-up correspondence.
• Support domestic and international travel planning and documentation, including authorizations, itineraries and vouchers using E2 Travel or equivalent systems.
• Review, process and track employee time and attendance using Castle and P6 Primavera; reconcile discrepancies and maintain related records.
• Prepare, process, monitor and amend purchase requisitions using ESC PRISM; participate in required system training.
• Maintain branch desk procedures, directories and administrative trackers; assist with visitors and special projects.
• Provide cross-coverage for other administrative stations, communicate workload constraints, and respond to changing priorities.

Qualifications and Skills

• Demonstrated administrative office support experience, with strong document preparation, proofreading, organization and customer service skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and collaboration tools; familiarity with SharePoint, Teams and Google Workspace is valuable.
• Ability to learn or use specialized tools such as ESC PRISM, Castle, P6 Primavera and E2 Travel. Prior experience is beneficial but the SOW requires proficiency development rather than prior mastery of every system.
• Strong written and verbal communication; ability to manage competing deadlines, work independently and collaborate with a team.
• Ability to work on-site in Ashburn during assigned weekday hours and maintain a professional, business-like demeanor.
• Ability to complete USDOT personnel security processing, fingerprinting, identity verification and information security awareness training before authorized access; position is classified low risk/non-sensitive.

Work Environment

The supported offices serve approximately 25–50+ personnel per branch and handle substantial correspondence volumes. Routine telework is not guaranteed; any telework requires Government authorization. This is not a remote or hybrid opening. Federal holidays and office closures follow contract requirements.