Off-Site Program Manager

Group SSI; Ashburn (VA); Remote; USD 83,000 - 124,000; Part time

Job summary

SSI Group in Ashburn, VA is seeking an experienced Off-Site Program Manager to lead a three-person Administrative Support II team for the Federal Highway Administration. This limited-hours role involves personnel supervision, quality oversight, and coordination with government representatives in a mostly off-site capacity.

The PM will supervise staff, drive performance, and ensure continuity of coverage, with meetings conducted remotely or in person as needed.

Qualifications

• Five+ years of demonstrated experience leading administrative support personnel.
• Five+ years of experience managing administrative personnel.
• High proficiency in Google Workspace, cloud collaboration, reporting and data tracking.

Responsibilities

• Supervise, coach, motivate and develop administrative staff to maintain quality and service standards.
• Address employee grievances, mediate workplace issues and implement corrective or disciplinary actions as appropriate.
• Coordinate with TOCOR, alternates and office contacts regarding work assignments, schedules, workloads and issue resolution; attend meetings remotely or in person as needed.
• Lead monthly staff meetings to review work, priorities, performance concerns and improvement actions.
• Prepare and submit task-order progress reports.
• Coordinate coverage and qualified replacement personnel when an assigned employee is absent for more than two business days, subject to required Government access approvals.
• Assist personnel with security documentation and onboarding actions; mentor staff in administrative tools and procedures.

Skills

Administrative leadership

Team supervision

Coaching

Communication

Education

Bachelor's degree

Tools

Google Workspace

Adobe Acrobat

Travel & timekeeping systems

Job description

Location: Off-site; candidates in Ashburn/Northern Virginia preferred for convenient coordination and potential in-person meetings | Schedule: Part-time contract oversight; solicitation budgets 24 hours | Anticipated start: February 1, 2027, subject to award

Position Summary

SSI Group is recruiting an experienced Off-Site Program Manager to oversee a three-person Administrative Support II team serving the Federal Highway Administration's Eastern Federal Lands Highway Division in Ashburn, Virginia. The PM is responsible for personnel supervision, performance quality, continuity of coverage, coordination with Government representatives and progress reporting. This is a limited-hours management assignment, not a full-time on-site PM position.

Key Responsibilities

• Supervise, coach, motivate and develop administrative support personnel to maintain quality and service standards.
• Address employee grievances, mediate workplace issues and implement corrective or disciplinary actions as appropriate.
• Coordinate with the Task Order Contracting Officer's Representative (TOCOR), alternates and office contacts regarding work assignments, schedules, workloads and issue resolution; attend meetings remotely or in person as needed.
• Lead monthly staff meetings to review work, priorities, performance concerns and improvement actions.
• Prepare and submit task-order progress reports.
• Coordinate coverage and qualified replacement personnel when an assigned employee will be absent for more than two business days, subject to required Government access approvals.
• Assist personnel with security documentation and timely onboarding actions; mentor staff in administrative tools and procedures.

Required Experience and Skills

• At least five years of demonstrated experience performing and leading administrative support personnel.
• At least five years of experience managing administrative personnel.
• High proficiency in Google Workspace (Docs, Sheets, Slides, Drive and Meet), cloud collaboration, reporting and data tracking.
• Experience with standard office applications, Adobe Acrobat, web browsers, conferencing tools, scheduling and automated administrative systems such as travel and timekeeping applications.
• Strong grammar, editing, document preparation and coaching skills; familiarity with the Government Style Manual.
• Demonstrated mediation, staff development and communication skills across organizational levels; ability to learn agency-specific software quickly and mentor staff.

Education

Bachelor's degree in any discipline or post-secondary training is highly desired, but not required by the SOW.

Work Arrangement

The SOW identifies the PM as off-site and allows meetings in person, by telephone, Google Meet or Microsoft Teams. The solicitation allocates 24 PM hours per contract year; recruiters should not advertise this as a full-time role or promise a fixed weekly schedule. Local candidates are preferred, but on-site daily attendance is not required by the SOW.