Administrative Support Human Resources

Optimal; Woodhaven (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully onsite

Job summary

Optimal in Michigan is seeking an Administrative Support Human Resource professional to ensure accurate administration of FMLA, MLOA, bereavement, and other leaves, aligning with agreements and regulations. You will serve as SME for NAP policies, FMLA and attendance program interpretation, and document corrective actions with supervisors.

You will audit TWOS coding, maintain records, assist in the quit process, and partner with line managers to balance compassion with accountability while

Qualifications

• FMLA and leave administration experience required.
• Strong documentation and compliance skills.
• Experience auditing attendance records and reporting.

Responsibilities

• Act as SME on FMLA regulations and attendance programs.
• Lead corrective action discussions with managers and supervisors.
• Maintain and audit Time Worked/Off System (TWOS) coding and related documentation.
• Coordinate with medical department on leaves and fitness-for-duty evaluations.

Skills

Administrative Assistant

Administration

Education

Associate Degree

Bachelor's Degree

Job description

Job Title: Administrative Support Human Resource

Position Description:

Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors Accurately document outcomes of corrective action hearings and disciplinary processes Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements Assist in the 5-day quit process for job abandonment cases

Skills Required:

Administrative Assistant

Skills Preferred:

Administration, Administrative Assistant

Experience Required:

Act as primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations Partner with supervisors to coach effective attendance conversations that balance compassion with accountability Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers

Experience Preferred:

Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends Create data visualizations and presentations tailored for diverse audiences (line supervisors, plant leadership, union representatives) Clean and update employee attendance and discipline records to ensure data integrity Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes Participate in continuous improvement initiatives to enhance HR service delivery and employee experience

Education Required:

Associate Degree

Education Preferred:

Bachelor's Degree

Additional Information:

Computer savvy, excellent written and oral communication skills.

*Fully Onsite.