Administrative Support Clerk and Recruiter

Heart of the House Hospitality; Covington (KY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Vision insurance

Job summary

Heart of the House Hospitality in Covington, KY is hiring for a fully in-office role (Mon–Fri, 8:00 AM–5:00 PM) to support day-to-day office operations and local recruiting for hospitality talent. You will build candidate pipelines, screen and interview candidates, and onboard new hires while maintaining organized records and providing a welcoming front desk presence.

The ideal candidate brings at least 2+ years of recruiting and 1+ year of admin support, is bilingual in English and Spanish, and

Qualifications

• 2+ years of recruiting experience (required).
• 1+ year of administrative support experience (required).
• Bilingual fluency in English and Spanish (required).
• Experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required.

Responsibilities

• Source qualified candidates using job boards, social media, partnerships, referrals, and local networks.
• Conduct phone screenings and in-person interviews to assess qualifications and fit.
• Support candidates through application, hiring, and onboarding processes.
• Assist with paperwork and required documentation.
• Maintain accurate applicant records and active talent pipelines in recruiting systems.
• Communicate with candidates about application status and next steps.
• Support recruiting events, job fairs, and community outreach as needed.
• Provide front-desk support by greeting candidates, visitors, and clients.

Skills

Recruiting

Administrative support

Bilingual English/Spanish

Organization

Multitasking

Communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

ATS systems

HR software

Job description

Join Heart of the House Hospitality and support two critical areas: smooth day-to-day office operations and local recruiting for hospitality talent. This is a fully in-office, Monday through Friday role in Covington, KY, offering a stable schedule and a comprehensive benefits package designed to support your health, finances, and growth.

In this position, you will help build a reliable candidate pipeline while also providing administrative support to management and market leadership. The role includes hands‑on recruiting work such as sourcing, screening, interviewing, and onboarding, along with everyday coordination tasks that keep the office organized and welcoming.

What You’ll Do

• Source qualified candidates using job boards, social media, community partnerships, referrals, and local recruiting networks.
• Conduct phone screenings and in‑person interviews to assess experience, qualifications, availability, and fit.
• Support candidates through the application, hiring, and onboarding process.
• Assist with paperwork and required documentation.
• Maintain accurate applicant records and active talent pipelines in internal recruiting systems.
• Communicate regularly with candidates about application status, next steps, and available opportunities.
• Support local recruiting activities as needed, including recruiting events, job fairs, and community outreach.
• Provide professional front‑desk support by greeting candidates, visitors, and clients.
• Answer incoming calls and direct questions to the appropriate team member.
• Keep the office clean, organized, stocked, and welcoming.
• Assist account managers and market leadership with data entry, reporting, file management, and record maintenance.
• Support general administrative workflows, including paperwork, documents, and schedules.
• Provide day‑to‑day administrative support to the management team and assist with other office and market responsibilities as needed.

What You Bring

• 2+ years of recruiting experience (required), plus 1+ year of administrative support experience (required).
• Bilingual fluency in English and Spanish (required), with strong verbal and written communication in both languages.
• Experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast‑paced office environment.
• Comfort interacting with candidates from a wide range of backgrounds; friendly and approachable demeanor.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Comfort learning applicant tracking systems, HR software, and other workplace technology.
• Ability to work Monday through Friday, 8:00 AM to 5:00 PM, consistently.
• Ability to travel locally to client accounts or recruiting events when needed.
• Valid driver’s license and reliable transportation may be required.

Preferred Qualifications

• Experience in high‑volume recruiting.
• Experience in hospitality or the staffing industry.
• Experience in hospitality or hotel (1 year preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Pay: From $41,000 per year

Work Location: In person

Technologies: Microsoft Word, Microsoft Excel, Microsoft Outlook