Administrative Support Associate I

University of Kentucky; Lexington (KY); Hybrid; USD 22,000 - 36,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The University of Kentucky is seeking an Administrative Support Associate I to support classroom scheduling, course management, and student records functions within the Office of the University Registrar.

This role helps ensure the accuracy of course and section information used by students, faculty, and staff while supporting scheduling operations and providing exceptional customer service to campus stakeholders.

Qualifications

• AA degree and 3 years related experience.
• Familiarity with SAP, Astra Schedule, and SIS.
• Proficiency with Microsoft Office and communication skills.

Responsibilities

• Maintain and update course and section information within SAP to ensure scheduling accuracy.
• Assist with schedule book preparation, review, editing, and publication support.
• Process schedule changes and updates to maintain accurate student schedules.
• Support course restriction management, including enrollment controls, prerequisites, and course notes.
• Assist with data quality initiatives and records maintenance projects.
• Provide support for training sessions, workshops, meetings, and event-related activities.
• Serve as a resource for students, faculty, and staff by responding to questions via phone and email.
• Provide backup support for room scheduling and assist with archived bulletin requests.

Skills

Organization

Administrative systems

Communication

Multitasking

Customer service

MS Office SAP Astra

Education

Associate's degree

Bachelor’s preferred

Tools

SAP

Astra Schedule

SIS

Job description

Posting Details

Job Title Administrative Support Associate I

Requisition Number RE55290

Working Title

Department Name 8Z260: University Registrar

Work Location Lexington, KY

Grade Level 41

Salary Range $16.15-25.81/hour

Type of Position Staff

Position Time Status Full-Time

Required Education AA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience 3 yrs

Required License/Registration/Certification None

Physical Requirements Sitting and/or standing for extended periods of time. Performing repetitive motion tasks. Lifting, pushing, or pulling of objects up to 25 lbs. Effectively communicating.

Shift Typically, Monday – Friday; 8:00 – 4:30pm. (40/hrs a week). Additional hours (evenings and weekends) per workload demands.

Job Summary

Support the Systems and Processes That Keep Students on Track

The University of Kentucky is seeking an Administrative Support Associate I to support classroom scheduling, course management, and student records functions within the Office of the University Registrar.

This role helps ensure the accuracy of course and section information used by students, faculty, and staff while supporting scheduling operations and providing exceptional customer service to campus stakeholders.

What You’ll Do

• Maintain and update course and section information within SAP to ensure scheduling accuracy
• Assist with schedule book preparation, review, editing, and publication support
• Process schedule changes and updates to maintain accurate student schedules
• Support course restriction management, including enrollment controls, prerequisites, and course notes
• Assist with data quality initiatives and records maintenance projects
• Provide support for training sessions, workshops, meetings, and event-related activities
• Serve as a resource for students, faculty, and staff by responding to questions via phone and email
• Provide backup support for room scheduling and assist with archived bulletin requests

What You’ll Bring

• Strong organizational skills and attention to detail
• Experience working with administrative systems and databases
• Excellent written and verbal communication skills
• Ability to manage multiple priorities while maintaining accuracy
• Customer service mindset and commitment to supporting stakeholders
• Proficiency with Microsoft Office and the ability to learn systems such as SAP and Astra Schedule

Minimum Requirements

• Associate’s degree
• 3 years of related experience

What’s In It For You

• Meaningful impact: Support scheduling and records processes that directly affect student success
• Variety of work: Contribute to course scheduling, data management, customer service, and operational support
• Professional growth: Develop expertise in registrar operations and university systems
• Hybrid flexibility: Opportunity for hybrid work arrangements with approval
• Collaborative environment: Work with faculty, staff, and academic units across campus
• UK’s Exceptional Benefits

Why Now?

Accurate course scheduling and classroom management are essential to the student experience and the efficient operation of the university. This position helps ensure students have access to reliable schedule information, academic departments can effectively manage course offerings, and critical university systems remain accurate and up to date.

You’ll join a team whose work helps thousands of students navigate their academic journey each semester.

Skills / Knowledge / Abilities

Microsoft Windows/Office (including Word, Outlook, Excel), SIS , SAP , Astra Schedule

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Bachelor’s preferred

Deadline to Apply

09/22/2026

Our University Community

We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.