Administrative Support Associate

Auburn; Auburn (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Auburn University is seeking an Administrative Support Associate in the Mathematics and Statistics Department to provide essential front-desk and clerical support. The role emphasizes friendly student and staff interaction, multitasking, and collaboration within a team to ensure smooth office operations.

Responsibilities include managing calls and visitors, coordinating textbooks and resources, maintaining supplies, and supporting events and reimbursements.

Qualifications

• High School Diploma or GED with 2 years of clerical/administrative experience.
• High School Diploma or GED with 4 years of clerical/administrative experience.

Responsibilities

• Greet visitors and answer departmental phone calls.
• Serve as the primary front office contact for students, faculty, staff, and visitors.
• Coordinate textbook adoptions and desk copy requests, maintain textbook information, and assist faculty with locating textbook resources and materials.
• Provide copier and printer support for faculty and staff to include maintaining supplies, coordinating maintenance, and troubleshooting.
• Monitor, maintain, and order office supplies for the department.
• Manage department mailbox assignments as well as incoming and outgoing mail and package distributions.
• Submit and track Facilities Management work orders and maintenance requests.
• Coordinate classroom and meeting room reservations for seminars, thesis defenses, exams, student organizations, and departmental meetings.
• Assist with departmental events, seminars, receptions, meetings, and other in-house events, including coordinating food, beverages, and room setup.
• Maintain departmental bulletin boards and remove outdated materials.
• Assist with reimbursement processes and provide administrative support for departmental financial activities.
• Serve on departmental committees as assigned.
• Stay abreast of departmental, college, and university policies and procedures as it relates to this position.
• Serve as a first point of contact for student inquiries, including front-line support for ALEKS Math Placement questions and routine placement processes; training provided.

Skills

Front desk

Customer service

Office coordination

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

The Department of Mathematics and Statistics at Auburn University is seeking candidates for the position of Administrative Support Associate. This position is an integral part of the staff and will provide administrative and general clerical support within the department. The person who will thrive in this role enjoys connecting with people, collaborating with a team, and ensuring smooth operation of an office environment.

Responsibilities

• Greet visitors and answer departmental phone calls.
• Serve as the primary front office contact for students, faculty, staff, and visitors.
• Coordinate textbook adoptions and desk copy requests, maintain textbook information, and assist faculty with locating textbook resources and materials.
• Provide copier and printer support for faculty and staff to include maintaining supplies, coordinating maintenance, and troubleshooting.
• Monitor, maintain, and order office supplies for the department.
• Manage department mailbox assignments as well as incoming and outgoing mail and package distributions.
• Submit and track Facilities Management work orders and maintenance requests.
• Coordinate classroom and meeting room reservations for seminars, thesis defenses, exams, student organizations, and departmental meetings.
• Assist with departmental events, seminars, receptions, meetings, and other in-house events, including coordinating food, beverages, and room setup.
• Maintain departmental bulletin boards and remove outdated materials.
• Assist with reimbursement processes and provide administrative support for departmental financial activities.
• Serve on departmental committees as assigned.
• Stay abreast of departmental, college, and university policies and procedures as it relates to this position.
• Serve as a first point of contact for student inquiries, including front-line support for ALEKS Math Placement questions and routine placement processes; training provided.
• Other duties as assigned.

Qualifications

Level I:

• High School Diploma or GED and 2 years of experience in clerical and administrative support services.

Level II:

• High School Diploma or GED and 4 years of experience in clerical and administrative support services.

SUBSTITUTIONS ALLOWED FOR EXPERIENCE: Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Contract Type

Continuing

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

Posted Date

8/7/2026