Administrative Support Specialist

Auburn University; Auburn (AL); On-site; USD 21,000 - 28,000; Part time

Job summary

The College of Liberal Arts at Auburn University is seeking a part-time Administrative Support Specialist to provide high-level administrative and technical support to the Speech, Language and Hearing Sciences department with a focus on complex administrative tasks. The position is roughly 25 hours per week.

Responsibilities include advising on processes, preparing reports, assisting with clinical scheduling and insurance verification, and performing a broad range of clerical duties.

Qualifications

• High school diploma or GED.
• 4 years of experience in administrative support services.

Responsibilities

• Advises others on processes, procedures, and services; resolves policy related or procedural problems.
• Gathers information and prepares various reports and correspondence; researches and resolves issues.
• Assists front office in taking patient information, scheduling clinical appointments, verifying insurance benefits, and relaying that benefit information to the clients of the AUSHC to prepare them for cost of services.
• Performs specialized technical duties and coordinates processes.
• Verification of insurance to include precertification, requesting necessary referrals, sometimes requesting additional services/sessions, and assisting clients with the patient portal.
• Reviews and verifies documentation for completeness and compliance with policies and procedures. Verifies client information and confirms paperwork has been completed in patient portal.
• Participates and/or assists in special activities such as orientations, consultations, and events.
• Performs a variety of clerical duties, such as: typing & correspondence, filing/folders, recordkeeping/compilation/data entry, preparation/processing forms, calendars and scheduling, mail distribution and outgoing mailings, telephones and greeting, supplies/inventory, limited supervision of clerical or student work, other support duties of similar difficulty.

Education

High school diploma or GED

Job description

Overview

The College of Liberal Arts is hiring a part-time Administrative Support Specialistto provide a wide range of high-level administrative and technical support to the Speech, Language and Hearing Sciences departmentwith significant emphasis on more complex administrative responsibilities.

This position will require approximately 25 hours per week.

Responsibilities

• Advises others on processes, procedures, and services; resolves policy related or procedural problems.
• Gathers information and prepares various reports and correspondence; researches and resolves issues.
• Assists front office in taking patient information, scheduling clinical appointments, verifying insurance benefits, and relaying that benefit information to the clients of the AUSHC to prepare them for cost of services.
• Performs specialized technical duties and coordinates processes.
• Verification of insurance to include precertification, requesting necessary referrals, sometimes requesting additional services/sessions, and assisting clients with the patient portal.
• Reviews and verifies documentation for completeness and compliance with policies and procedures. Verifies client information and confirms paperwork has been completed in patient portal.
• Participates and/or assists in special activities such as orientations, consultations, and events.
• Performs a variety of clerical duties, such as: typing & correspondence, filing/folders, recordkeeping/compilation/data entry, preparation/processing forms, calendars and scheduling, mail distribution and outgoing mailings, telephones and greeting, supplies/inventory, limited supervision of clerical or student work, other support duties of similar difficulty.

Qualifications

• High school diploma or GED
• 4 years of experience in administrative support services.

Substitution allowed for Experience:

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Contract Type

Continuing

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• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
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• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

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