Administrative Support Assoc

North Carolina Agricultural and Technical State University

Greensboro (NC)

On-site

USD 39,000 - 51,000

Full time

4 days ago

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Job summary

North Carolina A&T State University seeks an Administrative Support Associate to assist the Director of the School of Nursing. The role provides clerical and administrative support across the Director’s Office, handling calls, memos, agendas, minutes, and departmental communications.

With a high school diploma and at least two years in administrative roles, the ideal candidate demonstrates exceptional time management, organizational skills, and the ability to work both collaboratively and

Qualifications

High School Diploma or equivalent or demonstrated competency.
Minimum of two years of administrative or office management experience.
Strong time management and organizational skills.
Excellent written and verbal communication skills.
Ability to collaborate with staff and faculty and work independently.

Responsibilities

Provides professional support and customer service to clients, students, faculty and staff.
Answers and transfers calls, composes memos and reports.
Schedules and coordinates meetings and appointments for the Director.
Maintains office records and processes banner, orders office supplies.

Skills

Administrative experience

Time management

Organizational skills

Problem-solving

Computer skills

Written communication

Verbal communication

Team collaboration

Independent work

Education

High School Diploma or equivalent

Tools

Office software

Microsoft Office

Job description

Posting Details

Position/Classification Title

Administrative Support Assoc

Classification Type

SHRA

Position required to work during periods of adverse weather orother emergencies:

N - Not Mandatory

Minimum Experience/Education

High School Diploma or equivalency; or demonstrated possession ofthe competencies necessary to perform the work.

Preferred Years Experience, Skills, Training,Education

Minimum of two years of administrative or office managementexperience.
Possess exemplary time management and organizationalskills.
Strong evidence of problem-solving skills and initiative whenappropriate.
Strong computer and software skills.
Strong written and verbal communication skills.
Ability to work collaboratively with other staff andfaculty.
Ability to work independently and manage multipleresponsibilities.

Required License or Certification

N/A

Position Overview

Primary Purpose of Position

To serve as administrative support to the Director of the School ofNursing and to provide clerical and administrative support to allmatters related to the Director’s Office. The duties andresponsibilities could include but not limited to; providingprofessional support and customer service to clients, students,faculty and/or staff, assist with clerical and administrativeduties, answer and transfer calls, compose written materials (suchas memos, emails, agendas or minutes from meetings), bannerprocessing, order office supplies, and other duties assigned by theSupervisor.

Primary Function of Organizational Unit

North Carolina A & T State University is a public land granthigh research institution that is committed to teaching andlearning, scholarly and creative research, and effective engagementand public service. As the largest HBCU in the nation, ourenrollment is over 12,700 students and our workforce includes over2,000 employees. North Carolina A&T State University offersover 90-degree programs at the bachelors, master’s, and doctorallevels through eight academic colleges. The University is one ofthe sixteen constituent units of the University of North Carolina (UNC ) and is accredited by the Southern Association of Colleges and Schools ( SACS ). The strategic vision focuses the University oninterdisciplinary scholarly activities in a learner-centeredenvironment. The John R. and Kathy R. Hairston College of Health and Human Sciences ( HCHHS ) comprises six departments and the School ofNursing. The HCHHS offers the following undergraduate degreeprograms; Communication Sciences and Disorders, Health ServicesManagement, Kinesiology, Nursing, Psychology, and Social Work,Sociology. At the graduate level, HCHHS offers four graduate degreeprograms including the Masters in Physician Assistant Studies (PAprogram), Master of Social Work ( MSW ), Master of Science inHealth Psychology and PhD in Social Work. Three additional doctoralprograms being are being developed; Doctor of Nurse practice ( DNP), PhD in Applied Psychology, and PhD in Sociology. The HCHHS isalso home to the Center of Excellence in Integrative HealthDisparities and Equity Research ( CIHDER ), a hub formultidisciplinary research and community engagement efforts toalleviate health inequities. The HCHHS capitalizes on thesynergistic relationships between these departments to developadvanced academic health science programming, enhance the trainingof healthcare practitioners, and conduct collaborativemultidisciplinary research and scholastic activity. The School of Nursing is dedicated to equipping individuals for thenursing profession, ensuring they possess the essential skills andknowledge for quality, safe, patient-centered care. Ourcomprehensive program offerings include traditional bachelor ofscience in nursing ( BSN ) tracks, Accelerated Bachelor of Sciencein Nursing ( ABSN ), and RN to BSN pathways, catering to differentranges of educational needs. We are committed to advancing healthequality and engaging with communities as part of our mission toenhance the wellbeing of individuals and communities. This missionis fueled by leadership, research, education, and service. Ourfaculty, who are expert clinicians and educators, utilizecutting-edge technology at our Union Square campus to providenursing education grounded in current theory, research, andevidence-based practice. We are proud to offer a new Doctor ofNursing Practice program, further expanding our educational horizons. Students in all programs, whether pursuingundergraduate or graduate studies, benefit from academic excellencefostered in small, flexible classes guided by supportive faculty.The School of Nursing faculty conduct clinical and translationalresearch and contribute to scholarship that advances the overallhealth of our communities.

Work Hours

8:00 AM - 5:00 PM; Monday - Friday

Is this position eligible for a remote or hybrid workarrangement, consistent with university and statepolicies.

On-site (Employees are primarily in the office and/or have acritical job requirement that requires dedicated office spaceon-site)

Key Responsibilities and Related Competencies

Required Competency

Communication - Verbal/Written

Duties

Applies knowledge of programs, policies and procedures tointerpret and communicate information to meet specific needs of staff and clients.
Demonstrates the ability to work with confidential and sensitiveinformation.
Composes letters, memos and reports requiring research andpresents data accurately to support findings.
Reviews sensitive materials and edits contentconstructively.
Schedules and arranges appointments for the Director to meet withvarious organizations and committees on the University, State,National, and International levels.
Provides authorized information concerning a task force or issuewith which the Director is working.
Corrects information given to the public regarding the faculty andstaff based on School of Nursing guidelines.
Answers incoming telephone calls regarding School of Nursingdirector, faculty and staff.
Serves as contact for students regarding appointments with theDirector and School of Nursing information.
Serves as contact on university-wide, international, national, andstate levels i.e. Offices of the Chancellor, Provost/ViceChancellor for Academic Affairs, Vice Chancellor Business andFinance, university colleges, divisions, department chairs anddeans, American Nurses Association, North Carolina State Board ofNursing and North Carolina Nurses Association.

Required Competency

Office Technology

Duties

Integrates varying software or learns new computer applications tomeet unique work needs.
Serves as a resource for others on a variety of subjects includingoffice equipment, software applications, and information processingprocedures.
Uses computer, printer, copier, fax machine, and other officeequipment that are needed for typing, copying, scanning, andsending outgoing correspondence and compiling reports.

Required Competency

Information/Records Administration

Duties

Utilizes, reconciles, and manipulates data for management reportsfrom different internal and external sources.
Applies an understanding of the information in order toextrapolate key data elements.
Types and assembles the data and other report information togetherfor draft and final report, proofreading, making appropriate copiesto the Office of Academic Affairs and filing the school’s copy ofthe report i.e. annual report.
Researches, types, compiles, and assembles the data andinformation as required by the guidelines from the North CarolinaBoard of Nursing Program Descriptive Report ( PDR ) and theAccreditation Commission for Education in Nursing Self-StudyReport.
Composes, types, and drafts monthly faculty meeting minutes andagenda; email them to faculty before next monthly meeting.
Maintains files of all nursing program contracts and partnershipagreements and legal documents.

Required Competency

Work Coordination

Duties

Facilitates flow of work throughout a dynamic work unit.
Coordinates and directs the office support activities and manages a wide variety of records, reports, and files.
Coordinates activities related to faculty orientation, evaluation,and development; documents as required.
Serves as backup support personnel in the absence of other staffmembers, assists students whenever possible, aids in gettingstudents and prospective students correct information.
Coordinates and support Friends of Nursing Advisory Board.

Required Competency

Problem Solving

Duties

Resolves and/or develops recommendations for unprecedented issuesand problems.
Serves as a resource for others in resolving unprecedentednon-standard issues and problems.

Required Competency

Knowledge - Program

Duties

Applies substantive knowledge of program policies and proceduresthat affect operations.
Applies program knowledge to client situations.
Applies knowledge of program content and services in the analysisof information and decision-making.

Position Information

Working Title

Administrative Support Assoc

Competency Level

Advanced

Position Number

002314

Recruitment Range

$38,890 - $50,617

FLSA

Non-Exempt

Appointment Type