Admin Support Specialist for Office of External Affairs

North Carolina Agricultural and Technical State University; Greensboro (NC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

12 Paid Holidays

State Health Benefits

TSERS Retirement

Vision/Dental/FSA

EAP

Campus Recreation Center Discount

University Bookstore Discount

Job summary

North Carolina Agricultural and Technical State University is seeking an Admin Support Specialist for the Office of External Affairs to provide complex administrative support with minimal supervision. The role requires anticipating needs, managing calendars, coordinating events, and maintaining discretion in all business matters.

The position emphasizes strong written and verbal communication, advanced computer skills, and collaboration with internal and external stakeholders to ensure efficient

Qualifications

• High School Diploma or equivalent and one year of related office experience, or equivalent combination of training and experience.
• Strong Microsoft Office skills including Word, Excel, PowerPoint and Outlook.
• Excellent verbal and written communication skills, with editing and proofreading abilities.
• Excellent planning and organizational skills; ability to multi-task and meet deadlines.

Responsibilities

• Plan and manage complex calendars with minimal supervision and prioritize commitments.
• Coordinate events and travel logistics for the supervisor and department.
• Prepare, edit and review correspondence, presentations and reports; communicate with diverse stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.

Skills

Microsoft Office

Verbal communication

Written communication

Editing & proofreading

Planning & organization

Initiative

Confidentiality

Multitasking

Education

High School Diploma or equivalent

Tools

Outlook

Word

PowerPoint

Excel

Job description

Admin Support Specialist for Office of External Affairs

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Employee Benefits

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

Posting Details

Classification Information

Position/Classification Title | Administrative Support Spec

Classification Type | SHRA

Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory

Minimum Experience/Education | High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education | Demonstrated high-level administrative experience which includes advanced computer skills and demonstrated experience with office software excellent proficiency in Microsoft Office (WORD, POWERPOINT and EXCEL) and email applications. (OUTLOOK)
Excellent verbal and written communication skills, including editing and proofreading.
Excellent planning and organizational skills.
Ability to take initiative and ownership of projects.
Demonstrated ability to handle sensitive issues and maintain confidentiality.
Demonstrated ability to perform duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy and tact.
Ability to multi-task, adapt to changing priorities and meet deadlines.

Required License or Certification

Position Overview

Primary Purpose of Position | Provide complex administrative support with minimal supervision. Anticipate the needs of the Director and proactively solve problems and/or independently handle issues. Maintain strict confidentiality and exercise discretion in all business-related matters and interactions.

• Exhibit high level of professionalism in conduct, work ethics and appearance.
• Prioritize multiple tasks, work efficiently within time constraints and deadlines, and handle stressful situations maintaining a calm professional demeanor at all times.
• Demonstrate customer service mentality.
• Be attentive and detail-oriented; be organized, flexible and adaptable.
• Possess exceptional written and verbal communication skills; clearly communicate information, listen well and ask relevant questions.
• Work effectively as a team member to contribute to the efficient functioning of the work environment.
• Work cooperatively with other staff; maintain courteous and effective relationships.

Primary Function of Organizational Unit | North Carolina Agricultural and Technical State University is a preeminent land- grant institution where high-achieving scholars are engaged in transformative teaching and learning, civic outreach, interdisciplinary research and innovative solutions to global challenges. North Carolina Agricultural and Technical State University advances knowledge through scholarly exchange and transforms society with exceptional teaching, learning, discovery and community engagement. An 1890 land- grant doctoral research institution with a distinction in STEM and commitment to excellence in all disciplines, North Carolina A&T creates innovative solutions that address the challenges and economic needs of North Carolina, the nation and the world.

Work Hours | 8-5 Monday - Friday ***Some nights and weekends are required***

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On- site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on- site)

Key Responsibilities and Related Competencies

Required Competency | Knowledge - Program

Duties | Plan and schedule complex calendar(s) with limited or no consultation, resolve calendaring conflicts. Negotiate and manage the needs of individuals or groups requesting time with the supervisor, independently committing his/her time. May occasionally represent the supervisor by attending meetings in his/her absence; speaking for the supervisor. Independently prioritize, plan, coordinate and/or oversee logistics for events and conferences with individuals and entities internal and external to the university, including executive and senior level staff, donors and government officials. Manage complex business travel in compliance with unit, university, and sponsor policies.

Required Competency | Communication - Verbal/Written

Duties | Act on behalf of the supervisor in regards to establishing priorities and identifying and resolving problems that are administrative in nature. Use independent judgment to keep supervisor informed of all matters that require his/her attention. Respond to inquiries from students, faculty, external constituents, and staff. Serve as the liaison to various internal and external constituencies, including screening correspondence and telephone calls; keep the supervisor informed of all matters requiring his/her attention. Compose correspondence; develop, review and edit presentations and documentation; independently research and analyze associated issues and/or compile materials needed for presentation and or decision making purposes.

Required Competency | Information/Records Administration

Duties