Administrative Support Assistant IV - Community Corrections

City and County of Denver; Denver (CO); On-site; USD 31,000 - 47,000; Full time

Job summary

The City and County of Denver is seeking an Administrative Assistant IV for the Department of Safety, Community Corrections Division. The role supports leadership, manages records, and coordinates training and billing to ensure accurate, timely operations.

Ideal candidates will have a high school diploma, 3 years of clerical experience, and a willingness to collaborate in a trauma-informed environment. A valid driver’s license is required.

Qualifications

• Education: Graduation from high school or the possession of a GED/HiSET/TASC certificate.
• Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
• Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
• By position, requires a valid Driver's License at the time of application.
• By position, requires certification or licensure related to area of work at the time of application or by the completion of probation.
• Licenses and certifications must be kept current as a condition of employment.

Responsibilities

• Responds to sensitive inquiries in a gender responsive and trauma informed manner as it relates to program policies and procedures
• Actively works with financial department staff to ensure payments are accurately made to stakeholders and agencies
• Provides ongoing daily support for program supervisors and leadership regarding a multitude of areas which include, but are not limited to, billing, record management, staff training
• Maintains monthly records of all training completed by staff. This includes mandatory and non-mandatory trainings to track yearly requirement of 40 hours of training
• Provides a quarterly report to each individual staff and the staff’s assigned supervisor and program director with a report of training status to date
• Creates and maintains a systematic process to dead-file participant and facility records which includes tracking of all records being maintained to monitor for chain of custody, archiving and destruction

Skills

Bilingual Spanish/English

Office software proficiency

Clear communication

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

Databases

Presentations

Job description

About Our Job

The Department of Safety, Community Corrections Division is seeking an Administrative Assistant IV to join our team. At the City and County of Denver, a job is more than just having a job — it’s an opportunity to build a meaningful career driven by purpose, public service, and community impact. As part of our team, you’ll contribute to the work that keeps Denver vibrant, inclusive, and thriving. We offer comprehensive benefits and ongoing opportunities for professional growth and development. You’ll join a diverse and talented workforce of more than 11,000 employees who bring passion, innovation, and dedication to serving our community every day. If you’re looking for a career where your work truly matters, we invite you to be part of something bigger with the City and County of Denver.

Job Responsibilities include but are not limited to:

• Responds to sensitive inquiries in a gender responsive and trauma informed manner as it relates to program policies and procedures
• Actively works with financial department staff to ensure payments are accurately made to stakeholders and agencies
• Provides on-going daily support for program supervisors and leadership regarding a multitude of areas which include, but are not limited to, billing, record management, staff training
• Maintains monthly records of all training completed by staff. This includes mandatory and non-mandatory trainings to track yearly requirement of 40 hours of training
• Provides a quarterly report to each individual staff and the staff’s assigned supervisor and program director with a report of training status to date
• Creates and maintains a systematic process to dead-file participant and facility records which includes tracking of all records being maintained to monitor for chain of custody, archiving and destruction

About You

• Our ideal candidate will have:
• Bilingual in Spanish and English (not a requirement)
• Have experience working in a related field
• Skilled use of software and business application including, but not limited to, word processing, spreadsheets, presentation software, and databases
• Communicate clearly and concisely, both verbally and in writing
• Commitment to working collaboratively within a team to ensure timely completion of work
• Motivation to work with others in a culturally responsive, trauma informed manner and ability to demonstrate a healthy working alliance

Below are the minimum requirements used to determine eligibility for this position:

• Education Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Experience Requirement: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III)
• Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
• License/Certifications: By position, requires a valid Driver's License at the time of application
• By position, requires certification or licensure related to area of work at the time of application or by the completion of probation
• Licenses and certifications must be kept current as a condition of employment

About Everything Else

Job Profile CC1503 Administrative Support Assistant IV

Position Type Unlimited Position Salary Range $22.53 - $33.80 Target Pay Based On Experience and Education Agency Department of Safety Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.