Administrative & Support Assistant — Growth & Generous PTO

CEB Cranston EB; Cranston (RI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical, Dental, Vision

401(k) with company match

FSA/HSA plans

Generous PTO

Awesome team of professionals

Job summary

Hilb Group in Cranston, RI is seeking an Administration & Support Assistant to join our team and report to the P&C Operations Manager. This in-office role requires organization, teamwork, and the ability to prioritize tasks effectively.

The role involves handling checks, mail, office supplies, meetings, data processing, and frontline customer support during assigned shifts. A high school diploma and strong communication skills are essential.

Qualifications

• Demonstrated communications and interpersonal skills.
• Basic working knowledge of computer hardware setups.
• Strong working knowledge of Microsoft Office products including Word and Excel.
• Familiarity with insurance workflows and processes desired but not required.
• Ability to learn and adapt to new and evolving software products relevant to the insurance industry.

Responsibilities

• Sort, scan, and log incoming carrier and client checks.
• Distribute all incoming faxes and monitor general office email inbox.
• Place orders for all office supplies for Cranston office.
• Assist in organizing meetings and office events, including ordering food or refreshments.
• Manage postage meter and printer/scanner supplies and maintenance.
• Provide administrative and clerical assistance such as scanning, printing and mailing.
• Assist with data processing projects as directed by the P&C Operations Manager.
• Answer and direct incoming phone calls to appropriate regional branches or staff.
• Forward new business calls distributed as instructed.
• Direct and provide assistance to customers and visitors to the Agency.
• Receive, open, sort, and scan incoming mail as a backup.
• Sign for deliveries and other services rendered to the Agency as a backup.
• Maintain conference room schedule and direct visitors to appropriate rooms.

Skills

Communications

Interpersonal skills

MS Office

Hardware basics

Adaptability to software

Education

High School diploma

Tools

Insurance software

Job description

Hilb Group in Cranston, RI is seeking an Administration & Support Assistant to join our team and report to the P&C Operations Manager. This in-office role requires organization, teamwork, and the ability to prioritize tasks effectively.

The role involves handling checks, mail, office supplies, meetings, data processing, and frontline customer support during assigned shifts. A high school diploma and strong communication skills are essential.