Administrative Support Assistant

Foundation Health Partners; Fairbanks (AK); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k with employer match

Paid Time Off

Tuition assistance

Student loan forgiveness

Onsite gym

Wellness programs

Discount programs

Job summary

Foundation Health Partners’ Denali Center in Fairbanks, AK seeks an administrative assistant to provide routine secretarial and clerical support for the department. The role includes data entry, file management, and front-desk duties to ensure accurate records and smooth operations.

Requirements include a high school diploma or GED, strong communication skills, and the ability to multitask with speed and accuracy in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• One year of clerical support experience preferred.
• Strong communication and human relations skills necessary.
• Ability to type or word process with speed and accuracy.
• Good organizational skills to handle multiple tasks.

Responsibilities

• Performs data entry and maintains department reports and lists.
• Maintains department equipment and organizes files with confidentiality.
• Answers incoming calls and directs visitors professionally.
• Performs general office tasks such as supplies and mailing.
• Collaborates with team to deliver excellent customer service.
• Supports system testing and implements changes as needed.

Skills

Communication skills

Multitasking

Typing speed

Education

High school diploma/GED

Tools

Excel

Word processing

Job description

This position provides routine secretarial/clerical support for a department or several departments. The incumbent uses standing instructions to complete their tasks. Unusual situations require supervisor involvement.

Pay & Benefits

• Compensation $20 per hour
• Additional Pay Shift Differential, Annual Increases, Paid Time Off
• Benefits medical, vision, dental, 401k with employer match
• Education Benefits FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits Onsite Gym, Wellness Programs, Discount programs
• Shifts Full-time, 40 hours per week, Monday-Friday 800am-430pm

About Denali Center

Located next to Fairbanks Memorial Hospital, Denali Center is a 90-bed comprehensive short and long-term care facility offering uniquely compassionate care to our adult patient population. Following the Eden Alternative, we foster a core belief that aging should be a continued stage of development and growth, rather than a period of decline. Within our inviting setting, we provide residents with access to daily activities, visits from friends and family, a place to worship and on-site shopping options. We also provide our dedicated health care professionals with deeply rewarding career opportunities and fulfilling lifestyle options.

• Performs data entry, such as indexing incoming faxes and scanning various documents into appropriate computer systems. May include producing/maintaining daily, weekly or monthly reports/lists ensuring accuracy and timeliness.
• Maintains department equipment. Organizes departmental files, paperwork and/or documentation and ensures the confidentiality of those items.
• May answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel in a timely, effective, and accurate manner. This may also include serving onsite visitors by greeting, welcoming, and directing them to the appropriate personnel in a professional and timely manner.
• May perform other office and clerical support work including, but not limited to, maintaining/ordering office supplies, making copies, sending faxes, opening/distributing mail, maintaining menu boards and special events signage and/or other routine responsibilities.
• Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department's ongoing goals and objectives.
• May assist and participate in system testing and support to increase effectiveness of new changes or modifications.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

High school diploma/GED or equivalent working knowledge or equivalent and one year clerical support experience.

Strong communication and human relations skills are necessary. The incumbent should have knowledge of office practices and procedures and the ability to perform basic mathematical calculations. Must have familiarity of a personal computer and spreadsheet and word processing software. Must have the ability to type or word process with speed and accuracy. Good organizational skills are essential to handle multiple tasks in a timely and effective manner.

Preferred Qualifications

Additional related education and/or experience preferred.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

OE - Typical Office Environment (Accountant, Administrative Assistant, Consultant, Program Manager)

• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of personal computer, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel

Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.