Administrative Support

Kirby Risk; Shelbyville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Kirby Risk, the parent company for Arco Electric Products in Shelbyville, IN, seeks an Administrative Support professional to provide clerical assistance, direct customers and vendors, and support shipping and logistics operations. The role emphasizes teamwork and proactive communication within a fast-paced manufacturing environment.

Ideal candidates will have a high school diploma (or equivalent) and 2+ years of related experience, strong MS Office skills, and a proven ability to handle

Qualifications

• High school diploma or equivalent required.
• 2+ years relevant work experience preferred.
• Strong interpersonal and customer service skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Direct customers and vendors; manage calls and clerical tasks.
• Maintain professional, positive environment and teamwork.
• Plan and oversee packing of products to meet quality/safety standards.
• Generate accurate bill of ladings for outbound shipments.
• Ensure timely pickups and compliance with regulations and delivery expectations.
• Communicate proactively about shipment status, delays, or exceptions.

Skills

Interpersonal skills

Customer service

Leadership

Multitasking

Deadline management

Education

High school diploma

Tools

Microsoft Office

Job description

Administrative Support – Arco Electric, Shelbyville IN

Are you able to handle multiple priorities while maintaining personal organization? Would you enjoy working in a collaborative team? Do you have experience with providing exceptional customer service? If so, we want you on our team. Arco Electric Products, a division of Kirby Risk Corporation specializing in the manufacturing of rotary phase converters, power factor correction capacitors, and bus bar assemblies.

What You’ll Do As a Administrative Support

In this role, you will direct customers and vendors, manage calls, provide clerical support, and maintain a professional and positive environment.

• Perform administrative support functions as requested
• Engage in location projects as needed
• Plan and oversee the packing of products to ensure they meet quality and safety standards
• Generate accurate bill of ladings for all outbound shipments
• Ensure timely pickups, regulatory requirements, and customer delivery expectations are met
• Communicate proactively regarding customer shipment status, delays, or exceptions

You’ll

• Perform administrative support functions as requested
• Engage in location projects as needed
• Plan and oversee the packing of products to ensure they meet quality and safety standards
• Generate accurate bill of ladings for all outbound shipments
• Ensure timely pickups, regulatory requirements, and customer delivery expectations are met
• Communicate proactively regarding customer shipment status, delays, or exceptions

What Makes You a Great Fit

• High school diploma and/or 2+ years relevant work experience
• Strong interpersonal, leadership, and customer service skills
• Ability to handle multiple tasks/priorities and successfully meet several deadlines at once
• Credible and responsible team-player
• Proficiency with Microsoft Office

What To Expect In This Role

• Onsite, indoors, in a controlled temperature environment, with a variation of noise levels.
• This position will be working in an office environment, utilizing typical office equipment
• Fast-paced, collaborative, and competitive manufacturing business environment
• Schedule: Monday–Friday, 1st Shift

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.

Equal Opportunity Employer

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

A Safe Workplace is a Drug-Free Workplace