Administrative Support

iicrc-careers; Lansdale (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Job summary

Rainbow International is seeking an Administrative Support to aid management and staff with clerical, receptionist, bookkeeping, and project-based work to support day-to-day operations.

You will handle calls, schedule services, update customers on status, collect payments, and perform data entry tasks, contributing to smooth service delivery and client satisfaction.

Qualifications

• Computer literate with proficiency in Microsoft Office
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Professional appearance and personality
• Team player who can work independently

Responsibilities

• Receive incoming calls in professional and courteous manner
• Scheduling of services with customers and staff
• Notify customers of service call status and follow up with customers after the work is completed
• Collect all monies from all sources
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Skills

Microsoft Office

Communication skills

Detail-oriented

Team player

Independent worker

Tools

Xactware

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities

• Receive incoming calls in professional and courteous manner
• Scheduling of services with customers and staff
• Notify customers of service call status and follow up with customers after the work is completed
• Collect all monies from all sources
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Job Requirements

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware would be helpful, but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently